• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Resolved After update to 18.0.29 no login possible

Qhiliqq

Basic Pleskian
Hi,

after upgrading to V 18.0.29 Update 1 I can't add a user to my hosting package.
It will be added but I can't login with the given username and password. Both are correct...

Also I can't login to WHMCS anymore which is running on a vhost in plesk.

There must be a problem with sessions or something like this.

The update itself went through without errors.

Maybe somebody has a solution, before I have to reinstall plesk and restore my backup.

I tested:
plesk repair installation
plesk repair fs
plesk repair all
 
The problem with the plesk users are fixed.
I don't know why but I have to enter a email-address in the username field, then a login was possible.

Now WHMCS is able to fix their problem.

Thanks anyway.
 
Back
Top