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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Application Vault - Apps Hang at 0%

CCHickman

CCHickman

Regular Pleskian
Hello Igor & Friends,

I've been scouring the forums today for a solution to my problem to no avail.

I'm on the latest PLESK, all accounts have php_safe_mode unchecked in all service plans (boo - but it was suggested for app vault compatibility). I can browse all updates just fine. I've read the PLESK documentation and covered my bases.

When I select an app to install, it hangs at 0%.

A past inquiry in the general troubleshooting area seemed similar to this - the poster stated that he had installed 0.30.5 and it was fixed. I would love to install this mythical number (laughing) - but I don't actually know what it's in reference to, unless he was only having problems with specific app packages and v0.30.5 worked.

I want to troubleshoot this, but have no idea where to begin. I've turned on / off firewalls, I've looked for logs to look through.

Any direction or help would be HUGELY appreciated! I have clients begging to save themselves a 5 minute Wordpress installation by using PLESK's App Installer (sarcasm - but it's true!)
 
Just a note - if anyone viewing this article has the same problem but is scared to post - please just post 'Me too' or 'bump' :) -- It would be wonderful if I'm not alone and this is a functionality issue in PLESK that needs to be corrected!

CentOS 5 64-Bit BTW.
 
Me too - Plesk 9.5x CP hangs on attempted installation of any vault app, on a restart of PSA breaks the lock.

There must be a solution to this - please if anyone can share!!!
 
I wish I could help. I never resolved this issue. I am now on a new dedicated server with freshly installed software and no problems. This issue was extremely irritating and I hope that you find a solution. Only suggestion I have is to be sure to update to the latest versions.
 
Hi,

I had same issue and i found solution on this document

http://forum.parallels.com/showthread.php?t=110017

very simple

Login to Plesk ---> tools & Settings --> Database Server---> My SQL ----> click on last icon you will able to access webadmin -- > look database psa ---> look table longtask ----> clear all data in this table and try to install any other application you will able to install it

Regards
Amin
 
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