• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Atmail Client Display Problem

Freddie Bleiweiss

Basic Pleskian
Customers trying to access email via Atmail cannot display messages that contain HTML, links or mixed format messages. The problem occurs in IE and Firefox. Chrome generates the following error: "message could not be loaded from the server". (I haven't tried any other browsers).

Text messages display correctly.

Any ideas?
 
Error snippets:

[Wed Feb 02 20:30:50 2011] [warn] RSA server certificate CommonName (CN) `www.xxxxx.net' does NOT match server name!?

[client 192.168.1.154] PHP Notice: Undefined index: debug_sql in /var/www/atmail/libs/Atmail/SQL.php on line 50, referer: https://webmail.xxxx.org/parse.php?...showmail_interface.html&ajax=1&func=Inbox&To=

[Wed Feb 02 21:40:28 2011] [error] [client 66.212.xx.xx] File does not exist: /var/www/atmail/ss.css, referer: http://webmail.xxxxx.org/parse.php?...showmail_interface.html&ajax=1&func=Inbox&To=
 
Back
Top