• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Resolved Autoinstaller fails with 'psa-locale-base-en-us' dependency error

Hangover2

Regular Pleskian
Hello,

the upgrade to Plesk Onyx 17.8.11 Update 16 failed on one of our servers with the following error message:

Code:
[...]
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: Version '17.8.11-debian9.0.build1708180727.16' for 'psa-locale-base-en-us' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
Collecting error details into the log file...

ERROR: Installation will not continue

The apg-get failed with the following message:
Reading package lists...
Building dependency tree...
Reading state information...

Not all packages were installed.
Please contact product technical support.

Our other servers did upgrade to Plesk Onyx 17.8.11 Update 16 without any trouble.

Looks like a recently introduced dependency or repository download bug for the 'psa-locale-base-en-us' package. Or do I miss sth.?

Thanks in advance for any help!
 
Last edited:
Back
Top