Autoupdate Failure

[Joshua Sortino]

I'm trying to upgrade from Plesk 9.0.0 to 9.0.1 but I get the following error:

Plesk autoupdate failure report



Parallels Products Installer 3.4.1 (build at 2009-02-04 18:09 svn rev. 0) started at (timezone EST) Tue May 26 11:08:44 2009 Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_9_0_1 --notify-email=webadmin@bmgoffice.com --install-component=base --install-component=java --install-component=psa-firewall --install-component=psa-vpn --install-component=psa-fileserver --install-component=watchdog --install-component=spamassassin

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_vendor=RedHat os_name=Linux version=el5.3 arch=i686 environment=~empty Final opsys (with overriding) is: os_vendor=RedHat os_name=Linux version=el5.3 arch=i686 environment=~empty Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 10%..21%..32%..40%..51%..60%..71%..80%..90%..100% done.
Downloading the file sitebuilder.inf3: 15%..35%..55%..75%..100% done.
Downloading the file sso.inf3: 13%..27%..40%..54%..67%..81%..94%..100% done.
repository: Get brief packages info for all sources Checking for installed packages...
Downloading the file PSA_9.0.1/plesk-9.0.1-rhel5-i386.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
repository: Get brief packages info for all sources Detecting installed product components.
Component plesk/base: mode upgrade, installed=1226923385, available=1233061647 Checking if key update required for component plesk/base Config allows upgrade from version 9.0 without key update Currently installed component version is 9.0.0-rhel5.build90081117.17 No keyupdate need for this component Component plesk/psa-autoinstaller: mode up2date, installed=1233749507, available=1232435359 Component plesk/php5: mode up2date, installed=1233061648, available=1233061648 Component plesk/postgresql: mode up2date, installed=1199582968, available=1199582968 Component plesk/vault: mode up2date, installed=1233061638, available=1233061638 Component plesk/ppwse: mode upgrade, installed=1226923407, available=1233061619 Component plesk/api: mode up2date, installed=1233061572, available=1233061572 Component plesk/pmm: mode up2date, installed=1233061539, available=1233061539 Component plesk/sb-publish: mode install, installed=0, available=1179888425 Component plesk/sbm: mode install, installed=0, available=1220864885 Component plesk/cf-support: mode install, installed=0, available=1233061628 Component plesk/miva: mode install, installed=0, available=1233061631 Component plesk/billing: mode upgrade, installed=1228546791, available=1233070593 Component plesk/mod-bw: mode up2date, installed=1194491237, available=1194491237 Component plesk/asp: mode up2date, installed=1223518434, available=1223518470 Component plesk/java: mode upgrade, installed=1226923365, available=1233061576 Component plesk/mod_python: mode up2date, installed=1152718482, available=1152718482 Component plesk/ruby: mode upgrade, installed=1226923418, available=1233061629 Component plesk/qmail: mode upgrade, installed=1229924385, available=1233061645 Component plesk/postfix: mode install, installed=0, available=1233061645 Component plesk/psa-firewall: mode upgrade, installed=1226923364, available=1233061575 Component plesk/psa-vpn: mode upgrade, installed=1226923391, available=1233061603 Component plesk/psa-fileserver: mode upgrade, installed=1228838622, available=1233061570 Component plesk/sshterm: mode upgrade, installed=1226374934, available=1228112978 Component plesk/watchdog: mode upgrade, installed=1226923411, available=1233061622 Component plesk/cs-gs: mode install, installed=0, available=1233061574 Component plesk/battlefield: mode install, installed=0, available=1233061613 Component plesk/bf2: mode install, installed=0, available=1233061628 Component plesk/mailman: mode upgrade, installed=1226923415, available=1233061626 Component plesk/kav: mode install, installed=0, available=1233061635 Component plesk/drweb: mode install, installed=0, available=1233061556 Component plesk/spamassassin: mode upgrade, installed=1229924394, available=1233061579 Component plesk/backup-ded: mode up2date, installed=1233061624, available=1233061624 Component plesk/atis: mode install, installed=0, available=1225196787 Component plesk/de-DE-locale: mode install, installed=0, available=1233050941 Component plesk/ja-JP-locale: mode install, installed=0, available=1233051011 Component plesk/es-ES-locale: mode install, installed=0, available=1233050963 Component plesk/ru-RU-locale: mode install, installed=0, available=1233051030 Component plesk/fr-FR-locale: mode install, installed=0, available=1233050979 Component plesk/it-IT-locale: mode install, installed=0, available=1233053924 Component plesk/zh-CN-locale: mode install, installed=0, available=1233051047 Component plesk/zh-TW-locale: mode install, installed=0, available=1233051064 Component plesk/nl-NL-locale: mode install, installed=0, available=1233051083 Component plesk/horde: mode upgrade, installed=1226923399, available=1233061611 Component plesk/atmail: mode install, installed=0, available=1233061551
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources Retrieving information about the installed packages...
read cache file
Downloading the file PSA_9.0.1/update-rpm-RedHat-el5-i386/update-9.0.1-rhel5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.0.1/dist-rpm-RedHat-el5-i386/build-9.0.1-rhel5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.0.1/thirdparty-rpm-RedHat-el5-i386/thirdparty-9.0.1-rhel5-i386.hdr.gz: 11%..20%..32%..41%..50%..61%..70%..82%..91%..100% done.
Determining the packages that need to be installed.
skip package 'plesk-base-9.0.1-rhel5.build90090127.18.i586 (s 0x9874630 source=0x92d9240 P:16 R:14)' from component base - there is same or newer version of this package is installed (in system plesk-base-9.0.1-rhel5.build90090127.18.i586 (s 0x9874630 source=0x92d9240 P:16 R:14))
skip package 'plesk-skins-9.0.1-0.279955.noarch (s 0x935aca8 source=0x92d9240 P:6637 R:0)' from component base - there is same or newer version of this package is installed (in system plesk-skins-9.0.1-0.279955.noarch (s 0x935aca8 source=0x92d9240 P:6637 R:0))

 

[Joshua Sortino]

Here's the second half:

skip package 'psa-api-9.0.1-rhel5.build90090127.18.noarch (s 0x934edb8 source=0x92d9240 P:1046 R:8)' from component base - there is same or newer version of this package is installed (in system psa-api-9.0.1-rhel5.build90090127.18.noarch (s 0x934edb8 source=0x92d9240 P:1046 R:8))
skip package 'psa-fcgi-2.4.0-2.i386 (s 0x934a740 source=0x92d9240 P:42 R:16)' from component base - there is same or newer version of this package is installed (in system psa-fcgi-2.4.0-2.i386 (s 0x934a740 source=0x92d9240 P:42 R:16))
skip package 'psa-libpam-plesk-9.0.1-rhel5.build90090127.18.i586 (s 0x9328550 source=0x92d9240 P:17 R:6)' from component base - there is same or newer version of this package is installed (in system psa-libpam-plesk-9.0.1-rhel5.build90090127.18.i586 (s 0x9328550 source=0x92d9240 P:17 R:6))
skip package 'psa-locale-base-en-US-9.0.1-09012214.noarch (s 0x9372870 source=0x92d9240 P:1577 R:0)' from component base - there is same or newer version of this package is installed (in system psa-locale-base-en-US-9.0.1-09012214.noarch (s 0x9372870 source=0x92d9240 P:1577 R:0))
skip package 'psa-logrotate-3.7-rhel5.build90090127.18.i586 (s 0x935aa70 source=0x92d9240 P:8 R:9)' from component base - there is same or newer version of this package is installed (in system psa-logrotate-3.7-rhel5.build90090127.18.i586 (s 0x935aa70 source=0x92d9240 P:8 R:9))
skip package 'psa-mod-fcgid-configurator-1.0-13.i386 (s 0x9ad69e8 source=0x92d9240 P:6 R:4)' from component base - there is same or newer version of this package is installed (in system psa-mod-fcgid-configurator-1.0-13.i386 (s 0x9ad69e8 source=0x92d9240 P:6 R:4))
skip package 'psa-mod_fcgid-1.10-3.i386 (s 0x93773c8 source=0x92d9240 P:12 R:1)' from component base - there is same or newer version of this package is installed (in system psa-mod_fcgid-1.10-3.i386 (s 0x93773c8 source=0x92d9240 P:12 R:1))
skip package 'psa-proftpd-1.3.1-rhel5.build90090127.18.i586 (s 0x9372718 source=0x92d9240 P:140 R:24)' from component base - there is same or newer version of this package is installed (in system psa-proftpd-1.3.1-rhel5.build90090127.18.i586 (s 0x9372718 source=0x92d9240 P:140 R:24))
skip package 'psa-proftpd-xinetd-1.3.1-rhel5.build90090127.18.i586 (s 0x93891b8 source=0x92d9240 P:7 R:7)' from component base - there is same or newer version of this package is installed (in system psa-proftpd-xinetd-1.3.1-rhel5.build90090127.18.i586 (s 0x93891b8 source=0x92d9240 P:7 R:7))
skip package 'psa-pylibplesk-9.0.1-rhel5.build90090127.18.i586 (s 0x935aba0 source=0x92d9240 P:10 R:0)' from component base - there is same or newer version of this package is installed (in system psa-pylibplesk-9.0.1-rhel5.build90090127.18.i586 (s 0x935aba0 source=0x92d9240 P:10 R:0))
skip package 'psa-selinux-9.0.1-rhel5.build90090127.18.noarch (s 0x9328430 source=0x92d9240 P:3 R:2)' from component base - there is same or newer version of this package is installed (in system psa-selinux-9.0.1-rhel5.build90090127.18.noarch (s 0x9328430 source=0x92d9240 P:3 R:2))
skip package 'psa-updates-9.0.1-rhel5.build90090127.18.noarch (s 0x9876998 source=0x92d9240 P:1 R:1)' from component base - there is same or newer version of this package is installed (in system psa-updates-9.0.1-rhel5.build90090127.18.noarch (s 0x9876998 source=0x92d9240 P:1 R:1))
skip package 'mod_jk-1.2.15-6.98051.i386 (s 0x9370b20 source=0x92d9240 P:3 R:9)' from component java - there is same or newer version of this package is installed (in system mod_jk-1.2.15-6.98051.i386 (s 0x9370b20 source=0x92d9240 P:3 R:9))
Warning: unresolved requires 'psa-locale-base = 9.0.0' from psa-9.0.0-rhel5.build90081117.17.i586 (s 0x9c49a78 source=0x92d9240 P:3632 R:85)
Warning: unresolved requires 'plesk-skins-9.0.0' from psa-9.0.0-rhel5.build90081117.17.i586 (s 0x9c49a78 source=0x92d9240 P:3632 R:85)
Warning: unresolved requires '/usr/bin/lp' from redhat-lsb-3.1-12.3.EL.i386 (s 0x938b3b0 source=0x92d9240 P:27 R:154)
Warning: unresolved requires '/usr/bin/lpr' from redhat-lsb-3.1-12.3.EL.i386 (s 0x938b3b0 source=0x92d9240 P:27 R:154) Check package set before installation Downloading the file PSA_9.0.1/dist-rpm-RedHat-el5-i386/base/psa-9.0.1-rhel5.build90090127.18.i586.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.0.1/dist-rpm-RedHat-el5-i386/base/psa-awstats-configurator-1.0.0-rhel5.build90090127.18.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.0.1/dist-rpm-RedHat-el5-i386/opt/java/psa-tomcat-configurator-9.0.1-rhel5.build90090127.18.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.0.1/dist-rpm-RedHat-el5-i386/opt/modules/firewall/psa-firewall-1.0.1-rhel5.build90090127.18.i586.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.0.1/dist-rpm-RedHat-el5-i386/opt/modules/vpn/psa-vpn-2.0.1-rhel5.build90090127.18.i586.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.0.1/dist-rpm-RedHat-el5-i386/opt/modules/fileserver/psa-fileserver-1.0.0-rhel5.build90090127.18.i586.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.0.1/dist-rpm-RedHat-el5-i386/opt/modules/watchdog/psa-watchdog-2.0.3-rhel5.build90090127.18.i586.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.0.1/dist-rpm-RedHat-el5-i386/opt/mail/psa-spamassassin-9.0.1-rhel5.build90090127.18.i586.rpm: skipped because of md5 checksum match.
Starting installation of packages
Warning: unresolved requires 'psa-locale-base = 9.0.0' from psa-9.0.0-rhel5.build90081117.17.i586 (s 0x9c49a78 source=0x92d9240 P:3632 R:85)
Warning: unresolved requires 'plesk-skins-9.0.0' from psa-9.0.0-rhel5.build90081117.17.i586 (s 0x9c49a78 source=0x92d9240 P:3632 R:85)

Warning: unresolved requires '/usr/bin/lp' from redhat-lsb-3.1-12.3.EL.i386 (s 0x938b3b0 source=0x92d9240 P:27 R:152)
Warning: unresolved requires '/usr/bin/lpr' from redhat-lsb-3.1-12.3.EL.i386 (s 0x938b3b0 source=0x92d9240 P:27 R:152)
Warning: unresolved requires '/usr/sbin/sendmail' from redhat-lsb-3.1-12.3.EL.i386 (s 0x938b3b0 source=0x92d9240 P:27 R:152) Installing the package psa-9.0.1-rhel5.build90090127.18.i586 (b 0xa9aa418 source=0x9452a60 P:3636 R:85) Warning!
Unable to determine the host or domain name of your computer.
Setting it to localhost.localdomain
Can not bind a socket to address localhost.localdomain:715 - Cannot assign requested address Please, check your network configuration

ERROR while trying to check the hostname Check the error reason(see log file: /tmp/psa_9.0.1_rhel5.build90090127.18_upgrade.090526.11.10.log), fix and try again

Aborting...

error: %pre(psa-9.0.1-rhel5.build90090127.18.i586) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping psa-9.0.1-rhel5.build90090127.18
ERROR: An error occurred during installation of packages.
Attention! Your software might be inoperable.
Please, contact product technical support.


---
Parallels Products Installer.

 

[atomicturtle]

I'll bet all you need to do is to set your hostname in /etc/hosts

 

[Joshua Sortino]

Thanks for your reply atomicturtle. Many times have I fixed a problem from a solution you p osted.

Setting the hostname has always confused me. What should this be set to? A domain or localhost.localdomain?

 

[atomicturtle]

you want to set that to the name of the system reported by the "hostname" command

 

[Joshua Sortino]

Currently it is set to the name of the hostname command. Any idea why it's giving me trouble?

 

[charles bailey]

ip address vs hosts file

In my case the ip address listed on the second line in my /etc/hosts file did not match the first ip address when I did a

ifconfig

So I changed the /etc/hosts file (after making a backup of the file) and make the ip address in the second line the same as the first ip address assigned to the network card (showed up first with ifconfig)