Backup Fails on 10.3.1

[DickenW]

I have just updated from 10.2.0 to 10.3.1. Backups no longer work (either Scheduled or manually started).

I am sent this information by the server:

<?xml version="1.0" encoding="UTF-8"?>
  <execution-result status="error" log-location="/usr/local/psa/PMM/sessions/2011-11-11-070905.670/migration.result">
    <message id="a982fb71-c932-4bd8-8f93-b2b2ccd7bfd7" severity="error" code="msgtext">
      <description>Unable to rotate dump: The dump rotation is failed with code '1' at /usr/local/psa/admin/bin/plesk_agent_manager line 1142.
 at /usr/local/psa/admin/bin/plesk_agent_manager line 1142
	main::rotateDump('/var/lib/psa/dumps', 'undef', 14, '870afafe-bcc9-480a-9b59-b9b2e04ef76e', 1, '/usr/local/psa/PMM/sessions/2011-11-11-070905.670', 'undef') called at /usr/local/psa/admin/bin/plesk_agent_manager line 776
	main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 405
	eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
	Error::subs::try('CODE(0xa1432a0)', 'HASH(0x97d29cc)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 784
	main::perform('verbose', 0, 'split-size', 'undef', 'session-path', '/usr/local/psa/PMM/sessions/2011-11-11-070905.670', 'all', 1, 'owner-uid', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1200
	main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
	eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
	Error::subs::try('CODE(0xa03ae04)', 'HASH(0xa03ae70)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1209
	main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1211.
</description>
    </message>
    <message id="b411d039-0a28-42de-82eb-a80ca4bb5837" severity="error" code="CheckDump">
      <description>Unable to check dump: Could not check dump. Invalid xml response:  
 at /usr/local/psa/PMM/agents/PleskX/PmmCli.pm line 177
	PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1126
	main::checkDump('/var/lib/psa/dumps', '', '/usr/local/psa/PMM/sessions/2011-11-11-070905.670') called at /usr/local/psa/admin/bin/plesk_agent_manager line 661
	main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 405
	eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
	Error::subs::try('CODE(0xa1432a0)', 'HASH(0x97d2bc4)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 670
	main::perform('verbose', 0, 'split-size', 'undef', 'session-path', '/usr/local/psa/PMM/sessions/2011-11-11-070905.670', 'all', 1, 'owner-uid', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1200
	main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
	eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
	Error::subs::try('CODE(0xa03ae04)', 'HASH(0xa03ae70)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1209
	main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1211.
</description>
    </message>
    <message id="a3135741-15aa-4170-8139-3aaef6996635" severity="error" code="fatal">
      <description>Unable to create dump</description>
    </message>
    <message id="dab224fc-0f5f-4c31-8137-bf799823a8e2" severity="error" code="UtilityError">
      <description>Unable to get Global settings for APS Applications (ErrorCode: 3, STDOUT:).</description>
    </message>
  </execution-result>

Unfortunately this doesn't mean very much to me. Can anybody offer some advice?

 

[modulesoft]

same problem here

After updated from 10.2.0 to 10.3.1. Backups no longer work (either Scheduled or manually started).

 

[dfiIfage]

I have same behaviour un version 10.3.1
Backups are created, but not rotated so that old version are still on the ftp repository.
It is not a timeout problem, I've put 1h of timeout and the ftp logs doesn't show any time out.

In /usr/local/psa/PMM/sessions I find this in the logs, but nothing googling about.

"CurlError[76931fac-9dab-42b3-86c2-48b87d6ae33fl error: Access denied to remote resource [./ftp.cpp:439]"

In the repository all files are owned by the ftp account.

I'm sorry I did this intervention in 3 places, but all forum intervention are old and without answer.