Backup Manager error - Could not check dump

[AngelusWebDesign]

Unable to check dump: Could not check dump. Invalid xml response:

Why is Backup Manager not working on my system? How can I fix it?

Thanks,

Matthew

 

[Denis Sirochenko]

Hello Matthew,

Please provide more details. Does the error message appear on a certain backup? If it does, can you verify the backup in question as described in the following Knowledge Base article:

[How to] Backup is shown as invalid in Parallels Plesk Panel GUI. How can I verify it?
http://kb.odin.com/en/6080

Regards,
Denis.