• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Bug: webmail dns record removed when you select 3rd pary webmail

burnleyvic

Regular Pleskian
Has anyone else noticed, and better yet found a solution to this problem?

We registered a 3rd party webmail application in a plesk 11.09 install which was fine. However when clients change the webmail selection from one of the built in options Horde or Atmail to the 3rd pary one we registered plesk removes the webmail.<domain> CNAME record - Why?!?!? Even adding webmail.<domain> record to servers default template doesn't help. As soon as you select something other than horde or atmail plesk removes the webmail record. Can someone for parallels kindly explain the logic behind this "feature"?

Also has anyone else gotten a 3rd party webmail application working side by side with horde? I don;t mean replace horde i'm reffering to having both working so customer can select which one they want from plesk panel. Currently when people type webmail.<domain> they wither get host not found due to missing dns records and even once thats fixed they just get plesk default page. Looks like theres a lot more to getting this working than just installing and registering it with plesk.

Anyone?
 
Last edited:
Back
Top