• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Cannot access Plesk support

captainhook

Basic Pleskian
User name: captainhook

TITLE

Cannot access Plesk support

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Support

PROBLEM DESCRIPTION

I cannot access Plesk support through Chrome/Firefox/Edge.

STEPS TO REPRODUCE

Login at Plesk Help Center

ACTUAL RESULT

Console shows the following error:
Blocked autofocusing on a form control in a cross-origin subframe.
en-us:1 Refused to display 'Plesk Support' in a frame because it set 'X-Frame-Options' to 'sameorigin'.
DevTools failed to load SourceMap: Could not load content for https://theme.zdassets.com/theme_assets/1061516/bootstrap.min.css.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE

EXPECTED RESULT

To login and allow me to open a ticket.

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Help with sorting out
 
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