• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Cannot change activate own certificate for Panel

H

HolgerBri

Guest
Hi,

after updating Plesk my certificate for securing the Panel has changed to the default certificate. I want to use my own certificate (which I also used for Plesk 9.5). But every time when I try it is not changed. What I am doing:

From the list of the certificates I mark my certificate and press "Secure Panel" (I hope its the right translation from German). Afterwards Plesk shows a message that it reloads the certificate. After some seconds the page is loaded but my certificate is not used for any site...

Is this a bug? Do you know an alternative way?

Best Regards
Holger
 
I have the same problem

After uploading a new certificate I can't substitute the "default certificate" by my own one. When I try to change the certificate by selecting the new one in the drop down box under "Web Hosting Settings" I get the error message
"Unable to change the certificate because this IP address is being used in one or several hosting accounts."

It's no difference when I disable "Enable SSL support" for the domain or when I suspend the entire domain first.
 
Back
Top