• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Cannot connect to FTP - 220 ProFTPD Server (ProFTPD)

Actually it looks like traffic of the network passes through a Juniper SRX device or WatchGuard is used. Can you confirm that?
In this case, the Juniper SRX device needs to be configured in order to allow FTPS explicit mode by performing the steps provided in the following Juniper's article:

How to let FTPS pass though a SRX device

Or contact WatchGuard support.
 
IgorG said:
Actually it looks like traffic of the network passes through a Juniper SRX device or WatchGuard is used. Can you confirm that?
In this case, the Juniper SRX device needs to be configured in order to allow FTPS explicit mode by performing the steps provided in the following Juniper's article:

How to let FTPS pass though a SRX device

Or contact WatchGuard support.
Click to expand...
Hi, I'm not sure about the solution because I am not familiar and I am more on front-end thing. I am using Mac does that affect the FTP?
 
Igor suggests that the problem isn't on your computer's end or on the Plesk's end, but on the network in between the two.

I'd advise showing this thread to the person(s) that manage the network you're on.
 
Ahh I see, I configured my network recently maybe that's that cause. The network you mean is the internet that I am using right?
 
Thanks guys! This issue is resolved. I connect to my backup network and it is working good now. Thanks!
 
You must log in or register to reply here.

Similar threads

W
Resolved FTP error not working
Replies
2
Views
363
WilliamGm
W
A
Issue FTP - Insecure server, it does not support FTP over TLS.
Replies
3
Views
733
Alban Staehli
A
B
Resolved How do I enable FTPS?
Replies
10
Views
1K
Kaspar
K
R
Resolved Remote FTP
Replies
4
Views
577
rpkemp
R
O
Issue Mailman 2 web interface suddenly gives 500 Internal Server Error, while Mailman still working
Replies
9
Views
2K
Tibor Szentmarjay
T
Back
Top