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Cannot delete messages

P

pbartelt

Guest
Hello,

I can't delete messages in Plesk/Spam Filter tab when I do the following:

- Login with my email address
- Choosing "Spam Filter"
- Going to "Training"
- Marking unwanted messages and clicking on "Remove selected"

After that the page reloads and it seems that the messages are correctly removed.

In the next step I receive all my mails with my e-mail client (Entourage, Outlook Express etc.) but it's receiving even all the messages I removed in the prior step.

You will find a pdf document with (german) screenshots here: http://www.softaktiv.de/downloads/plesk_spamfilter.pdf

My provider doesn't believe it but I know that this behaviour was different in the past.

How can I fix this?

Thx,
 
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