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Cannot open admin panel

C

cascadeomm

Guest
Hi,

When i'm trying to access the admin panel, i recieve the following error:

HTTP Error 500.0 - Internal Server Error
C:\Program Files (x86)\Parallels\Plesk\admin\bin\php-cgi.exe - The FastCGI process exited unexpectedly

Detailed Error Information

Module FastCgiModule
Notification ExecuteRequestHandler
Handler Plesk_Handler_03096548
Error Code 0xc0000005
Requested URL http://localhost:8880/index.php
Physical Path C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\index.php

The errors logs in \Plesk\admin\logs are empty, the IIS log says the following:
011-10-21 10:45:15 W3SVC30117 CASCADEWEB01 ::1 POST /check-plesk.php - 8443 - ::1 HTTP/1.1 Dr.Web+COM/Plesk+Edition - - localhost:8443 500 0 3221225477 6325 266 249
2011-10-21 10:45:18 W3SVC30117 CASCADEWEB01 176.9.34.51 GET / - 8443 - 176.9.34.51 HTTP/1.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) locale=en-US;+nav-billing_operations=1 - cascade-innovations.nl:8443 500 0 3221225477 6325 312 171

There is no extra information found in any other logs. When i try to run the php-cgi.exe it crashes too.

I hope anyone can help me.

Thank you in advance,
Cascade
 
Extra information:
Operating system: Windows Sever 2008 R2, 64 bits
Webserver: IIS 7.5
Plesk: 10.3.1

Ive tried:
Running plesk reconfigurator
Restarting server
Restarting IIS
 
Extra information:
Operating system: Windows Sever 2008 R2, 64 bits
Webserver: IIS 7.5
Plesk: 10.3.1

Ive tried:
Running plesk reconfigurator
Restarting server
Restarting IIS


Hi got this link seems help full.Please have a look
vbulletin-smile.gif

http://download1.parallels.com/Ples...-plesk-panel-10.3.1-for-windows-based-os.html
 
Last edited by a moderator:
I have found what the problem was, something added the enviroment variable named: PHPRC , which was pointing to a diffrent PHP version.

It loaded the php.ini from that version, instead of the php.ini version that was made for the admin part.

Removing the PHPRC variable solves the problem.
 
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