Resolved Cannot open log browser - hangs

[regisit]

Server operating system version

Ubuntu 20.04.4 LTS

Plesk version and microupdate number

Version 18.0.45 Update #2

Cannot open the Log Browser; page hangs on Loading. No change after a reboot.

 

[Maarten]

It's a known bug. The Plesk team is working on it:

Resolved - CPU loads at 100% / Mail Log Browser Extension

Username: TITLE CPU loads at 100% / Mail Log Browser Extension PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 20.04.4 LTS 18.0.45 Update #2 PROBLEM DESCRIPTION Hello, CPU gets up to 100% when the extension (Mail Log Browser) is loading the data. I tried to reproduce this 3...

talk.plesk.com

 

[Nelly]

It's a known bug. The Plesk team is working on it:

Resolved - CPU loads at 100% / Mail Log Browser Extension

Username: TITLE CPU loads at 100% / Mail Log Browser Extension PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 20.04.4 LTS 18.0.45 Update #2 PROBLEM DESCRIPTION Hello, CPU gets up to 100% when the extension (Mail Log Browser) is loading the data. I tried to reproduce this 3...

talk.plesk.com

Hi, is there any fix to this, log browser is taking over 30 seconds to load data

 

[AYamshanov]

Hi,

If everything goes well, tomorrow (Friday) we will publish the new version of the extension with the first part of performance improvements we already have made to make these changes available for everyone.

 

[Nelly]

Hi,

If everything goes well, tomorrow (Friday) we will publish the new version of the extension with the first part of performance improvements we already have made to make these changes available for everyone.

Any updates on this extension?

 

[Maarten]

Forwarded to devs - CPU loads at 100% / Mail Log Browser Extension

Username: TITLE CPU loads at 100% / Mail Log Browser Extension PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 20.04.4 LTS 18.0.45 Update #2 PROBLEM DESCRIPTION Hello, CPU gets up to 100% when the extension (Mail Log Browser) is loading the data. I tried to reproduce this 3...

talk.plesk.com

 

[AYamshanov]

Hi guys,

We have released a new version of the extension with the second part of planned fixes,

Changes​

1.4.0 (5 October 2022)​

• [+] Removed the classic pagination. Now new log records appear when you click the "Show more records" buttons at the beginning and at the end of the list.
• [+] Now you can set a date starting from which the selected number of log records will be displayed.
• The extension now works faster because it retrieves only a fair number of log records instead of retrieving them all from the server. (EXTPLESK-3898)
• The filter panel now takes less space on the screen.
• [-] The filter by message now works correctly on Debian 10 and Ubuntu 18. (EXTPLESK-3902)
• [-] The filter by source on the "Mail" tab now again displays values. (EXTPLESK-3904)

Feel free to provide any feedback!

 

[VoiceByte]

I have this problem on domains where dot net core is used. Immediately after enabling dot net core on a domain, domain log browser hangs.

Deactivating dot net core does not solve the problem. The domain log browser remains unusable for this domain.

 

[AYamshanov]

Hi VoiceByte,

I suggest creating a new topic because "domain log browser" is a part of Plesk and it is not provided by the Log Browser extension. If you have steps to reproduce (STR) the issue, it makes sense to submit a report via Reports.

 

[Mariankrawczyk]

Thank you all for your help, it helped!

 

[VoiceByte]

Hi VoiceByte,

I suggest creating a new topic because "domain log browser" is a part of Plesk and it is not provided by the Log Browser extension. If you have steps to reproduce (STR) the issue, it makes sense to submit a report via Reports.

Problem was solved by reinstalling the extension. Configuration is lost, so all .NET applications have to be relinked.