Resolved Can't access to /smb/backup/schedule/domainId/xx

[naruemol.r]

Hi,

I'm newbie on plesk and have to manage plesk system alone.
I've the error 500 when I'm trying to set domain backup schedule.
Confirm that my plesk panal cert is valid and will be expired on May 2022.
Anyone have solution on this?
Thank you so much.

My plesk info:

OS	‪Ubuntu 16.04.6 LTS‬
Product	Plesk Onyx Version 17.8.11

The error detail.
PleskException

Type	PleskException
Message	SSL certificate problem: certificate has expired
File	Catalog.php
Line	83

 

[naruemol.r]

Hi All,

Would anyone please help me on this issue?
I trying to backup or setting application on each domain but I got this error.
My cert on port 443 is valid and not expired.

Do I have to check or restart any service?

Thank you in advance.

 

[IgorG]

Deprecated libssl shared libraries are installed:

# dpkg -l | grep libssl
ii libssl1.0.0:amd64 1.0.1t-1+deb8u12 amd64 Secure Sockets Layer toolkit - shared libraries
ii libssl1.0.2:amd64 1.0.2u-1~deb9u6 amd64 Secure Sockets Layer toolkit - shared libraries
ii libssl1.1:amd64 1.1.0l-1~deb9u3 amd64 Secure Sockets Layer toolkit - shared libraries

To fix the issue:

1. Remove the deprecated library:
   

   # dpkg -r --force-depends "libssl1.0.0"

2. Restart the Plesk backend engine:
   

   # systemctl restart sw-engine

   Note: That'll cause a brief Plesk downtime, while the service is being restarted.

 

[naruemol.r]

Deprecated libssl shared libraries are installed:

# dpkg -l | grep libssl
ii libssl1.0.0:amd64 1.0.1t-1+deb8u12 amd64 Secure Sockets Layer toolkit - shared libraries
ii libssl1.0.2:amd64 1.0.2u-1~deb9u6 amd64 Secure Sockets Layer toolkit - shared libraries
ii libssl1.1:amd64 1.1.0l-1~deb9u3 amd64 Secure Sockets Layer toolkit - shared libraries

To fix the issue:

1. Remove the deprecated library:
   

   # dpkg -r --force-depends "libssl1.0.0"

2. Restart the Plesk backend engine:
   

   # systemctl restart sw-engine

   Note: That'll cause a brief Plesk downtime, while the service is being restarted.

Thank you for your reply.

I trying to run dpkg -l | grep libssl command.
But on my side I've only 1 library, should I remove it?

# dpkg -l | grep libssl

ii libssl1.0.0:amd64 1.0.2g-1ubuntu4.15 amd64 Secure Sockets Layer toolkit - shared libraries

 

[IgorG]

But on my side I've only 1 library

Perhaps it is related to very old and outdated OS: Ubuntu 16.04.6 LTS‬
Try to update packages with:

# apt update
# apt upgrade

 

[naruemol.r]

Perhaps it is related to very old and outdated OS: Ubuntu 16.04.6 LTS‬
Try to update packages with:

# apt update
# apt upgrade

Hi IgorG,

Thank you so much I might need to upgrade the OS.

Regards,

 

[NikosA]

Hi,

I had the same issue.
- Ubuntu 16.04.7
- Plesk 18.0.34

# apt update
# apt upgrade
# systemctl restart sw-engine

fixed the issue. thanks @IgorG !