• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Can't create a new subdomain on plesk 10.4.4 windows

wisw

New Pleskian
[solved]Can't create a new subdomain on plesk 10.4.4 windows

Hi!

Can't create a new subdomain on plesk 10.4.4 windows.

When i login by admin or domain user, i try to create a subdomain, but it displays blow,
_______________________________________________________
DB query failed: Duplicate entry '205-apacheErrorDocs' for key 1
_______________________________________________________

and then no any subdomain has been created.

I have searched about this problem , but no any informations or solutions , even kb on parallels.

Any ideas, or how to fix this ?

thanks,

best regards,
 
Last edited:
on panel.log
_________________________________
2012-06-04T07:13:33+00:00 ERR (3): DB query failed: Duplicate entry '205-apacheErrorDocs' for key 1
2012-06-04T07:13:33+00:00 ERR (3): DNS Connector: error during commit (PleskMultipleException): Error during subb.domain.com update: dnsmng failed: Cannot find base domain for 'subb.domain.com'
_________________________________

on event_handler.log
_________________________________
):(0)
[904] Mon Jun 04 15:13:09 2012 Plesk Administrator: c:/Perl/bin/perl c:/command/input_conf.pl --start new=domain.com newsub=subb > c:/command/input_conf.newsub.log
[904] finished with exit code ():(0)
[4880] Mon Jun 04 15:13:20 2012 Plesk Administrator: c:/Perl/bin/perl c:/command/input_conf.pl --start new=subb.domain.com > c:/command/input_conf.new.log
[4880] finished with exit code (An error occurred during domain update: An error occurred while updating domain settings: ?????????DNSZone::Table::select() failed: no such row in the table?
_________________________________

on php_error.log
_________________________________

[04-Jun-2012 07:13:20] Smb_Exception: DB query failed: Duplicate entry '205-apacheErrorDocs' for key 1
file: E:\Plesk\admin\smb\application\library\Smb\Plesk\Bridge\Hosting.php
line: 829
code: 0
trace: #0 E:\Plesk\admin\smb\application\library\Smb\Plesk\Bridge\Hosting.php(730): Smb_Plesk_Bridge_Hosting->_updateDomainService(Object(DSWeb))
#1 E:\Plesk\admin\smb\application\library\Smb\Plesk\Bridge\Hosting.php(697): Smb_Plesk_Bridge_Hosting->_createHostingForAdditionalDomain(Object(Webspace), 'site3')
#2 E:\Plesk\admin\smb\application\library\Smb\Plesk\Bridge\Domain.php(742): Smb_Plesk_Bridge_Hosting->setupAdditionalDomain(Object(Webspace), 'site3')
#3 E:\Plesk\admin\smb\application\library\Smb\Form\Final\Web\AddDomain.php(100): Smb_Plesk_Bridge_Domain::createAdditionalDomain(Object(Webspace), 'subb.domain.com', 'master', Array, 200)
#4 E:\Plesk\admin\smb\application\controllers\WebController.php(176): Smb_Form_Final_Web_AddDomain->processForm()
#5 E:\Plesk\admin\plib\Zend\Controller\Action.php(513): WebController->addSubdomainAction()
#6 E:\Plesk\admin\plib\Zend\Controller\Dispatcher\Standard.php(295): Zend_Controller_Action->dispatch('addSubdomainAct...')
#7 E:\Plesk\admin\plib\Zend\Controller\Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#8 E:\Plesk\admin\smb\application\library\Smb\Application\Web.php(53): Zend_Controller_Front->dispatch(NULL)
#9 E:\Plesk\admin\smb\application\public\index.php(20): Smb_Application_Web->run()
#10 {main}

[04-Jun-2012 07:13:33] PleskUtilException: E:\Plesk\/admin/bin/dnsmng update subb.domain.com failed with message: Cannot find base domain for 'subb.domain.com'
file: E:\Plesk\admin\plib\common_func.php3
line: 1116
code: 0
trace: #0 E:\Plesk\admin\plib\dnsmng.php(126): util_exec('dnsmng', Array, 'lst')
#1 E:\Plesk\admin\plib\dnsmng.php(102): dnsmng->_dnsmngCall('update', Array)
#2 E:\Plesk\admin\plib\Service\Dns\PleskConnector.php(121): dnsmng->update('subb.domain.com')
#3 E:\Plesk\admin\plib\Service\Dns\ConnectorProxy.php(124): Service_Dns_PleskConnector->commitChanges()
#4 E:\Plesk\admin\plib\Service\Dns\ConnectorProxy.php(165): Service_Dns_ConnectorProxy->commitChanges()
#5 [internal function]: Service_Dns_ConnectorProxy->__destruct()
#6 {main}


_________________________________
 
Back
Top