Can't open Administration panel for Plesk 11.5.30

[falkon]

I tried to open Administration page for my Parallel Plesk Panel, but all the time it's show Loading and nothing happens.
It's also not opening on the server trough https://localhost:8443
System redirect me to the address https://localhost:8443/sso/api.php?api=/ui and 10 minutes it's loading...
Can somebody recommend any solution for that?

 

[falkon]

After 15 minutes I receive error:
C:\Program Files (x86)\Parallels\Plesk\admin\bin\php-cgi.exe - The FastCGI process exceeded configured request timeout

Detailed Error Information:
Module FastCgiModule
Notification ExecuteRequestHandler
Handler PleskEngine-FastCGI-php
Error Code 0x80070102
Requested URL https://localhost:8443/sso-relay/sso_relay.php
Physical Path C:\Program Files (x86)\Parallels\Plesk\sso\htdocs\sso_relay.php
Logon Method Anonymous
Logon User Anonymous

 

[InderS]

Hello,

Can you please let us know if any changes are done with plesk like upgrade or something?

 

[IgorG]

Have you tried to disable sso?

 

[Axodious]

I am having a similar issue here are my steps to reproduce:

OS: Windows Server 2012 R2 in a Hyper-V virtual machine

1) Installed Plesk with the auto-installer

2) Installed CBM by following the KB article http://kb.parallels.com/en/117173

At this point everything is working fine (including SSO)

3) Install SSL Certificate (not self-signed)

After this I can no longer log in anywhere until I disable SSO (in the panel and in the CBM). If I try to log in while SSO is enable it just continues to attempt to load the page and I get an error in the SSO.log "[2014-02-17T14:47:05Z][6200][WARN][:\Program Files (x86)\Parallels\Plesk\sso\htdocs\base\main_handlers.php(25) error_handler] Script error [2] in C:\Program Files (x86)\Parallels\Plesk\sso\htdocs\lib\pear\Net\Socket.php (147): fsockopen(): SSL: An existing connection was forcibly closed by the remote host. "

Then the following is spammed over 50,000 times in the SSO.log "[2014-02-17T14:47:05Z][6200][ERROR][:\Program Files (x86)\Parallels\Plesk\sso\htdocs\base\main_handlers.php(32) error_handler] Script error [8] in C:\Program Files (x86)\Parallels\Plesk\sso\htdocs\lib\pear\Net\Socket.php (340): fwrite(): send of 432 bytes failed with errno=10054 An existing connection was forcibly closed by the remote host."

I've tried several repair options from several posts and KB articles including the reconfigurator, repair accounts, integration repair-all. The way I can currently log in to either CBM or PP is to disable SSO for each.