Issue Can't send mail through webmail

[frdho]

Hello,

I'm having some issues regarding sending mail in plesk.

I can receive mail through webmail and external mail client, however sending mail is not working.

The external mail client can connect to the smtp server, no errors there. Sending mails to my own domain is succesful.

However, when I send an email to my gmail account, i never receive the e-mail and get error below:

Server error: '454 4.7.1 <frdhont@gmail.com>: Relay access denied'

I read the article concerning this error message (https://support.plesk.com/hc/en-us/...o-send-an-email-554-5-7-1-Relay-Access-Denied) but can't quite figure it out..

Any tips on how I can fix this?

Thanks!

 

[IgorG]

Sorry, but if you can't apply solution from KB article, I can only recommend creating a request to support team to do the in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://cscontact.plesk.com/form/32/?Product=Plesk