• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Can't update, user password issue

Z

Zak Lewis

New Pleskian
Hi guys,

I'm trying to update Plesk, but at the update login page it won't let me go past it using my Plesk (admin) username and password. It's asking for a root user and I never assigned this user before.

Capture.JPG
 
Just enter your username as root and your server root password. You do not have to create it for it to work, it works by default with every plesk installation.
 
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