Can't upgrade Plesk 8.6.0

[DominiqueV]

Hello,

Due to the security issues with Parallels Plesk we upgraded all Plesk servers in our network. Currently 3 servers can't upgrade to the latest microupdate of 8.6.0 due to the following error:

after running: /usr/local/admin/bin/autoinstaller and selecting everything to update Plesk 8.6.0

Retrieving information about the installed packages...
Downloading the file PSA_8.6.0/dist-rpm-CentOS-5-i386/build-8.6.0-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_8.6.0/update-rpm-CentOS-5-i386/update-8.6.0-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_8.6.0/thirdparty-rpm-CentOS-5-i386/thirdparty-8.6.0-cos5-i386.hdr.gz: 11%..23%..48%..65%..100% done.
Determining the packages that need to be installed.
Warning: packages conflict by files detected: package psa-kav-1.0.0-cos5.build86080722.00.i386
conflict with package psa-kav8-8.0.1-08cos5.build86110913.13.i386
both have file /usr/local/psa/bin/app-key-handler.antivir-kav with different md5 sum.
Segmentation fault

The weird thing about the error is that KAV or KAV8 is not installed on any of the servers so there is no reason why it should conflict.

cat /usr/local/psa/version
8.6.0 CentOS 5 86080930.03

Perhaps someone knows what to do as I didn't find any solutions in the knowledge base or on google for that matter.

 

[by88]

Hello,

same problem here:

/usr/local/psa/bin/autoinstaller --select-product-id plesk --select-release-current --install-component base
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 10%..20%..30%..40%..54%..62%..70%..80%..90%..100% done.
Downloading the file ppsmbe.inf3: 10%..20%..31%..41%..51%..62%..72%..82%..93%..100% done.
Downloading the file sitebuilder.inf3: 10%..22%..35%..48%..61%..74%..87%..100% done.
Downloading the file sso.inf3: 10%..24%..37%..51%..64%..78%..91%..100% done.
Checking for installed packages...
Downloading the file PSA_8.6.0/plesk-8.6.0-cos5-i386.inf3: 10%..20%..30%..44%..55%..60%..70%..80%..90%..100% done.
Detecting installed product components.
Retrieving information about the installed packages...
Downloading the file PSA_8.6.0/dist-rpm-CentOS-5-i386/build-8.6.0-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_8.6.0/update-rpm-CentOS-5-i386/update-8.6.0-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_8.6.0/thirdparty-rpm-CentOS-5-i386/thirdparty-8.6.0-cos5-i386.hdr.gz: 11%..23%..32%..40%..52%..61%..73%..81%..90%..100% done.
Determining the packages that need to be installed.
Warning: packages conflict by files detected: package psa-kav-1.0.0-cos5.build86080722.00.i386
conflict with package psa-kav8-8.0.1-08cos5.build86110913.13.i386
both have file /usr/local/psa/bin/app-key-handler.antivir-kav with different md5 sum.
Segmentation fault


... and KAV is not installed!

How to install MicroUpdates ASAP for patching the recent vulnerabilities?

 

[sebgonzes]

Same problem... there is any solution???

 

[ManDibble]

Same problem here too.

Can't apply the micro update, can't upgrade to V9 or V10.

This issue is also popping up on other discussion sites, it would be nice if parallels would at least acknowledge it.

Preferably also post a fix that doesn't rely on the microupdates working - like they have for earlier releases of 8.x where you can just replace the buggy files.

 

[Eric447]

Try this

I had exactly the same problem, and managed to get it working by manually updating the psa-autoinstaller package.

I downloaded a new psa-autoinstaller-3.6.1-110415.10.i386.rpm RPM from here: http://autoinstall.plesk.com/PSA_8.6.0/dist-rpm-CentOS-5-i386/opt/updater
(just go up a couple of levels if you need to choose a different distro)

Then upgrade it like so:
rpm -Uv psa-autoinstaller-3.6.1-110415.10.i386.rpm

I was then able to use the "Updater" function in the control panel to update everything else.

This worked for me, but your mileage may vary.

 

[ManDibble]

Thanks - that worked for me!

 

[Daveness]

Thank you Eric a lot...

Take care, Dave Izdelava spletnih strani

 

[SandeepJ]

Hi there,

Another trick to is to set gpgcheck=0 in all the repo files at /etc/yum.repos.d/
Use sed if you've too many changes to make:

cd /etc/yum.repos.d/
sed -i 's/gpgcheck=1/gpgcheck=0/g' *

My autoinstaller ran fine after that.
Best of luck.