Question Change admin email EVERYWHERE !

[Pascal_Netenvie]

Server operating system version

Debian 11 and Debian 12

Plesk version and microupdate number

Plesk Obsidian 18.0.72 Update #3

Hello,
We changed email for administrator account on several Plesk servers.
But some notifications (for ex. Package update) are still sent to the original one ...

How to change this mail everywhere for all process and all notifications ?
Is there some tool in plesk to do that ?

Regards !

 

[Nikolay Chebotarev]

Hello,
There is no single tool in Plesk that changes the email address globally for all processes and notifications.

You mentioned that you changed the admin password on several servers.
Are you receiving notifications at the original admin email address from all of those servers?

Could you please check <your_domain>/admin/notifications/email-settings?
It’s possible that additional email addresses are configured for certain notifications and are forwarding messages to the old admin email address.
see: https://support.plesk.com/hc/en-us/...99-How-to-manage-email-notifications-in-Plesk

It's also worth checking Subscriptions. Some of them may be linked to the original admin email.

If this doesn't help, please open a ticket: https://support.plesk.com

Best regards

 

[Pascal_Netenvie]

Thanks for your reply.
Going to Tools and settins > Notifications allow to effectively change email !