Resolved Change Mail Quota

[zihniates]

Server operating system version

ubuntu 18.04

Plesk version and microupdate number

Plesk Obsidian Web Host Edition Version 18.0.43 Update #1

Hello,
Although I have increased the mail quota in the service plan up to 15gb & synchronized, but I cannot increase the size of the mailbox. Has anyone else had this problem? What's the solution?

 

[zihniates]

Now I realize I couldn't sync, but I couldn't find how to unlock and sync...

 

[Maarten]

https://support.plesk.com/hc/en-us/articles/213396729--How-to-synchronize-locked-subscriptions-with-their-service-plans

 

[zihniates]

i found it! ty.