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Change "password forgotten" email template

M

Maarten

Golden Pleskian
Plesk Guru
Hi,

When you click on "Forgot your password?" in Plesk for Linux 11, you'll get an email like this:

--------------------------------------
Dear <firstname>

Your password could not be sent because it is stored in the encrypted form.

To set up a new password, please follow the link: <link to reset password>
--------------------------------------

How can I change that? It's a bit sparse and it doesn't even include a email signature with the company name.

Thanks,

--
Maarten
 
Try to change it here - /usr/local/psa/admin/plib/locales/en-US/common_messages_en-US.php
 
Hi Igor,

If I change it there, it will be overwritten with a next panel update. I'd rather see a standard option to customize this.

--
Maarten
 
Sorry to resurrect this ancient topic, it comes up as first search result when searching for ways to customize the forgotten password email template.

@maartenv did you ever found a solutions for this?
 
Rasp said:
Sorry to resurrect this ancient topic, it comes up as first search result when searching for ways to customize the forgotten password email template.

@maartenv did you ever found a solutions for this?
Click to expand...
Hi Rasp,

Sorry, that was too long ago, can't remember ;)
But I did found this:


docs.plesk.com

Automatic Email Notifications

In Plesk, you can set up automatic email notifications to inform yourself, as well as your customers and resellers, about certain events, such as the expiration of a subscription or the suspension of an account.
docs.plesk.com docs.plesk.com
 
Yeah, I found the documentation too. It seems all notifications can be modified, except for the password reset email.
 
Same here, we need to customize the Mail Template for the "password forgotten" Mail. The threat is from 2014, but i couldn´t find anything else. Is there finally a solution for this, or at least a workaround?
 
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