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Seth Karlo
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(Moved from troubleshooting)
Hey all,
To start, I'm not particularly system-admin literate. I'm learning, but if you could use small words I would appreciate it.
Basically, we upgraded from 8.something a while back to 10.1.1 and have had issues ever since. The current issue is that whenever one of the resellers attempts to access the DNS zone of a subscription underneath them the page just times out and fails to display anything. We have to change the subscription to one of the other resellers before we can access it. From the GUI, everything appears identical, so I decided to see if I could see any differences in the /etc/passwd file (perhaps group ID issues?). Anyway, they're not in there.
At the same time we have an issue with anything made by apache (which is in www-data group) being owned by www-data and then any users (who are members of the psacln group) who want to change file permissions on those not being able to.
I'm slowly building a picture here, can anyone help me? I suppose my questions are:
1. Where are reseller accounts set up in the Linux system? Why are they not in /etc/passwd ?
2. Does anyone have any ideas why one reseller can edit the DNS zone but the other cannot?
3. Should apache be running under the psacln group? Or is there any way to set it to make new files as owned by the owner of that subscription?
Thanks in advance guys, please forgive my ignorance!
Hey all,
To start, I'm not particularly system-admin literate. I'm learning, but if you could use small words I would appreciate it.
Basically, we upgraded from 8.something a while back to 10.1.1 and have had issues ever since. The current issue is that whenever one of the resellers attempts to access the DNS zone of a subscription underneath them the page just times out and fails to display anything. We have to change the subscription to one of the other resellers before we can access it. From the GUI, everything appears identical, so I decided to see if I could see any differences in the /etc/passwd file (perhaps group ID issues?). Anyway, they're not in there.
At the same time we have an issue with anything made by apache (which is in www-data group) being owned by www-data and then any users (who are members of the psacln group) who want to change file permissions on those not being able to.
I'm slowly building a picture here, can anyone help me? I suppose my questions are:
1. Where are reseller accounts set up in the Linux system? Why are they not in /etc/passwd ?
2. Does anyone have any ideas why one reseller can edit the DNS zone but the other cannot?
3. Should apache be running under the psacln group? Or is there any way to set it to make new files as owned by the owner of that subscription?
Thanks in advance guys, please forgive my ignorance!
