Issue Creating FTP account

[strahinja]

Hello!

I am using Plesk Onyx Version 17.5.3 Update #6 Web Host Edition on Ubuntu 14.04.5 LTS.

One of the apps that needs ftp access needs to have username like this: user@example.com

I tried creating user in Plesk but I get this:
You can use lowercase alphanumeric, dash, and underscore symbols in the username. The username should start with a lowercase alphabetic character and should be between 1 and 16 characters in length.

I also tried: "plesk bin ftpsubaccount --create user@example.com -passwd userpass -domain example.com" but it fails too.

Is there a way to add ftp account with name like this: user@example.com?

Thanks

 

[strahinja]

So I did some research and found a solution:

1. Find uid and gid of username you created for example.com with:

id example

Output should be something like this:

uid=10000(example) gid=1004(psacln) groups=1004(psacln)

2. ftpasswd --passwd --name=user@example.com --home=/var/www/vhosts/example.com/httpdocs/ --shell=/bin/false --uid=10000 --gid=1004

I was in /etc directory so this command created /etc/ftpd.passwd file.

3. Enter password

4. Edit /etc/proftpd.conf file and add this line:

AuthUserFile /path/to/ftpd.passwd

In my case it was AuthUserFile /etc/ftpd.passwd

5. Restart xinetd service

In my case I did: /etc/init.d/xinetd restart



And it works.