Issue Disk usage info is not correct

[kojot]

Hello, I added in one subscription

domain.com
site1.domain.com
site2.domain.com
site3.domain.com

And at almost all files are at site2.domain.com, but calculation shows that all data are in domain.com.
Strange is that in domain.com is only default plesks files, only 340K, but like you can see at screenshot it takes 28GB.

Also all other sites for now have 0GB, but are not empty.





Also I have one more question, just to avoid opening new theme.
I can't find in documentation, not even success with "clicking around".
What is easiest way to follow end of subscription, just because preparing invoice for clients?

Regards,
Davor

 

[IgorG]

Make sure that in Server Settings you have not enabled "domain backup files" for "Include in the disk space usage calculation".

What is easiest way to follow end of subscription, just because preparing invoice for clients?

I suppose that this is task for external billing software like WHMCS.

 

[kojot]

Hi Igor,
At this moment I don't have enabled backup for any domain, but I disabled "domain backup files". But nothing better, disk usage is the same.

 

[kojot]

Hi,
I added one alias, and again the same problem. disk usage for alias is the same 30GB. I supposed that is imposible to alias have "weight"


Also this is screenshot of real size



Domain cs.team is not in htdocs, but in subfolder cs.team/