• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Dismiss Notice Unable to send command: A0006 FETCH 1: error in rouncube after switching from

AmaZili Communication

AmaZili Communication

Basic Pleskian
question moved from : http://forum.odin.com/threads/unabl...g-from-courier-to-dovecot.336934/#post-793350

Hi,

Running plesk 12.5 (fully updated) on a centos 7 server, we decided yesterday to move from courier-imap to dovecot-imap.
Installation ran smoothly, first check on one email account seemed ok.

This morning, one of the user with almost 4000 email in his mailbox, called and ask for assistance on the following message in his roundcube webmail :

Erreur de serveur : Unable to send command: A0006 FETCH 1:* (UID INTERNALDATE BODY.PEEK[HEADER.FIELDS (DATE)])

We enabled the debuging in dovecot config and get this in maillog :

Apr 11 15:13:55 collomb dovecot: imap-login: Login: user=<user@domain.tld>, method=DIGEST-MD5, rip=127.0.0.1, lip=127.0.0.1, mpid=5229, secured, session=<ooYUUTUwMgB/AAAB>
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Loading modules from directory: /usr/libexec/dovecot/modules
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Module loaded: /usr/libexec/dovecot/modules/lib10_quota_plugin.so
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Module loaded: /usr/libexec/dovecot/modules/lib11_imap_quota_plugin.so
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Effective uid=30, gid=31, home=/var/qmail/mailnames/domain.tld/user
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Quota root: name=User quota backend=maildir args=
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Quota grace: root=User quota bytes=0
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Namespace inbox: type=private, prefix=INBOX., sep=., inbox=yes, hidden=no, list=yes, subscriptions=yes location=maildir:/var/qmail/mailnames/domain.tld/user/Maildir
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: maildir++: root=/var/qmail/mailnames/domain.tld/user/Maildir, index=, indexpvt=, control=, inbox=/var/qmail/mailnames/domain.tld/user/Maildir, alt=
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Namespace : type=private, prefix=, sep=, inbox=no, hidden=yes, list=no, subscriptions=no location=fail::LAYOUT=none
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: none: root=, index=, indexpvt=, control=, inbox=, alt=
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Panic: file ../../../src/lib/array.h: line 219 (array_idx_i): assertion failed: (idx * array->element_size < array->buffer->used)
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Error: Raw backtrace: /usr/lib64/dovecot/libdovecot.so.0(+0x7b53e) [0x7f929753053e] -> /usr/lib64/dovecot/libdovecot.so.0(+0x7b61e) [0x7f929753061e] -> /usr/lib64/dovecot/libdovecot.so.0(i_fatal+0) [0x7f92974dcb66] -> /usr/lib64/dovecot/libdovecot-storage.so.0(+0x285dd) [0x7f92977d15dd] -> /usr/lib64/dovecot/libdovecot-storage.so.0(+0x637f9) [0x7f929780c7f9] -> /usr/lib64/dovecot/libdovecot-storage.so.0(index_mail_get_first_header+0xd8) [0x7f929780cb88] -> /usr/lib64/dovecot/libdovecot-storage.so.0(mail_get_first_header+0x3d) [0x7f92977d258d] -> /usr/lib64/dovecot/libdovecot-storage.so.0(+0x76f13) [0x7f929781ff13] -> /usr/lib64/dovecot/libdovecot-storage.so.0(+0x77112) [0x7f9297820112] -> /usr/lib64/dovecot/libdovecot.so.0(i_stream_read+0x53) [0x7f9297539e93] -> /usr/lib64/dovecot/libdovecot.so.0(i_stream_read_data+0x3d) [0x7f929753a80d] -> /usr/lib64/dovecot/libdovecot.so.0(message_parse_header_next+0x83) [0x7f929751f8d3] -> /usr/lib64/dovecot/libdovecot.so.0(+0x6c963) [0x7f9297521963] -> /usr/lib64/dovecot/libdovecot.so.0(message_parser_parse_next_block+0x59) [0x7f9297522069] -> /usr/lib64/dovecot/libdovecot.so.0(message_parser_parse_header+0x52) [0x7f9297522252] -> /usr/lib64/dovecot/libdovecot-storage.so.0(index_mail_parse_headers+0x108) [0x7f929780c158] -> /usr/lib64/dovecot/libdovecot-storage.so.0(+0x634cf) [0x7f929780c4cf] -> /usr/lib64/dovecot/libdovecot-storage.so.0(index_mail_get_first_header+0xd8) [0x7f929780cb88] -> /usr/lib64/dovecot/libdovecot-storage.so.0(mail_get_first_header+0x3d) [0x7f92977d258d] -> /usr/lib64/dovecot/libdovecot-storage.so.0(+0x6dc93) [0x7f9297816c93] -> /usr/lib64/dovecot/libdovecot-storage.so.0(+0x6dd9d) [0x7f9297816d9d] -> /usr/lib64/dovecot/libdovecot-storage.so.0(index_sort_header_get+0x154) [0x7f9297817514] -> /usr/lib64/dovecot/libdovecot-storage.so.0(index_sort_list_finish_string+0x23a) [0x7f9297815aaa] -> /usr/lib64/dovecot/libdovecot-storage.so.0(index_storage_search_next_nonblock+0xa0) [0x7f9297814af0] -> /usr/lib64/dovecot/libdovecot-storage.so.0(mailbox_search_next_nonblock+0x1f) [0x7f92977db7df] -> dovecot/imap() [0x41d5e3] -> dovecot/imap(imap_search_start+0xc6) [0x41d986] -> dovecot/imap(cmd_sort+0x253) [0x413623]
Apr 11 15:13:55 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Fatal: master: service(imap): child 5229 killed with signal 6 (core dumps disabled)
Apr 11 15:14:00 collomb dovecot: imap-login: Login: user=<user@domain.tld>, method=DIGEST-MD5, rip=127.0.0.1, lip=127.0.0.1, mpid=5233, secured, session=<CNhdUTUwNQB/AAAB>
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Loading modules from directory: /usr/libexec/dovecot/modules
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Module loaded: /usr/libexec/dovecot/modules/lib10_quota_plugin.so
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Module loaded: /usr/libexec/dovecot/modules/lib11_imap_quota_plugin.so
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Effective uid=30, gid=31, home=/var/qmail/mailnames/domain.tld/user
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Quota root: name=User quota backend=maildir args=
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Quota grace: root=User quota bytes=0
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Namespace inbox: type=private, prefix=INBOX., sep=., inbox=yes, hidden=no, list=yes, subscriptions=yes location=maildir:/var/qmail/mailnames/domain.tld/user/Maildir
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: maildir++: root=/var/qmail/mailnames/domain.tld/user/Maildir, index=, indexpvt=, control=, inbox=/var/qmail/mailnames/domain.tld/user/Maildir, alt=
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: Namespace : type=private, prefix=, sep=, inbox=no, hidden=yes, list=no, subscriptions=no location=fail::LAYOUT=none
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Debug: none: root=, index=, indexpvt=, control=, inbox=, alt=
Apr 11 15:14:00 collomb dovecot: service=imap, user=user@domain.tld, ip=[127.0.0.1]. Disconnected: Logged out rcvd=93, sent=953

username and domain have been changed to user@domain.tld.

Shall we move back to courrier ?
It would be a shame since we wanted to use sieve filter in roundcube.

Thanks for help.

Philippe
 
Nathalya,

Can't connect to csontact since my licence number is owned by OVH.
I may provide you access to the server, but we need to find a way to exchange information securely....

Thanks

Philippe
 
You must log in or register to reply here.

Similar threads

S
Resolved Dovecot Broken After Latest Update
Replies
4
Views
2K
scpcomp
S
K
Issue Dovecot backup/sync to second server fails - Error: auth-master: userdb lookup
Replies
0
Views
2K
kassi
K
G
Question Unable to send emails via phpmailler (codeigniter) smtp to hotmail.
Replies
2
Views
3K
Grepher76
G
R
Issue Update to plesk 18.0.40 failed
Replies
2
Views
2K
IgorG
IgorG
burnley
Forwarded to devs Obsidian on CentOS 7: Deleting a subscription with several domains attached via Plesk API killed Dovecot
Replies
1
Views
2K
IgorG
IgorG
Back
Top