• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue DKIM and SPF problems

Fran MM

Fran MM

New Pleskian
Good Morning!

I have several days trying to configure my DKIM and SPF record that my newsletter manager has given me.
My current hosting is Strato and I work with a dedicated server using PLESK 17.5.3 Update # 45.
I have created my two DKIM and SPF records in the DNS of my domain (image1), following the settings provided by acumbamail (image2), but they are not verified, I tried it at DNS Lookup tool, Reverse DNS lookup tool - www.DNSWatch.info and it appears to me that my TXT records have not been created (image3).
Can anybody help me? I need to verify my DKIM and SPF records since many of the emails arrive at SPAM and I want them to be signed by acumbamail to avoid more accurately being considered SPAM.

Best regards!
 

Attachments

  • image1.png
    image1.png
    105.3 KB · Views: 13
  • image2.png
    image2.png
    94.2 KB · Views: 12
  • image3.png
    image3.png
    35.1 KB · Views: 10
You must log in or register to reply here.

Similar threads

P
Question dmarc, spf, dkim setup problem
Replies
2
Views
400
PeterKi
P
K
Issue emails marked to gmail as dkim fail
Replies
3
Views
2K
HoracioS
HoracioS
K
Question DKIM Selector "not found" issue.... why?
Replies
2
Views
1K
Kaspar@Plesk
Kaspar@Plesk
P
Forwarded to devs DKIM signing records/instructions are outdated
Replies
6
Views
2K
Sebahat.hadzhi
Sebahat.hadzhi
E
Issue dkim=neutral reason="invalid (public key: not available)"
Replies
1
Views
774
Raul A.
R
Back
Top