• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved DNS can't start: Unable to manage service by dnsmng

deleon

New Pleskian
Server operating system version
Debian 10
Plesk version and microupdate number
18.0.49
Hi, I am newbie here. Please help me.
I install Plesk on Debian 10.
DNS Server can't be started after I click restart.
How to enable it, please help me.

Services-Plesk-Obsidian-18-0-49.png
 
Hmm... I don't have a Debian 10 instance at the moment to test with but if you connect via ssh, are you able to manually start it? I think the command is:

Bash:
systemctl start named-chroot

At least that's what it is under CentOS 7. If I can find some time later and no one else answered I'll spin up a test instance to test.

Also, make sure you have a domain that has DNS enabled.
 
@deleon Could you please check if you find entries related with the keyword "named-checkconf" in your /var/log/messages file? Could you please post the results here?
# grep named-checkconf /var/log/messages
 
Hmm... I don't have a Debian 10 instance at the moment to test with but if you connect via ssh, are you able to manually start it? I think the command is:

Bash:
systemctl start named-chroot

At least that's what it is under CentOS 7. If I can find some time later and no one else answered I'll spin up a test instance to test.

Also, make sure you have a domain that has DNS enabled.
Failed to start named-chroot.service: Unit named-chroot.service not found.

My domain is jks88.top and has DNS enabled.
 
@deleon Could you please check if you find entries related with the keyword "named-checkconf" in your /var/log/messages file? Could you please post the results here?
# grep named-checkconf /var/log/messages
I don't find that keyword.
Here log messages:
Jan 27 23:16:39 server kernel: [ 18.558722] audit: type=1400 audit(1674836193.175:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="nmbd" pid=523 comm="apparmor_parser"
Jan 27 23:16:39 server kernel: [ 18.589422] audit: type=1400 audit(1674836193.175:3): apparmor="STATUS" operation="profile_load" profile="unconfined" name="syslogd" pid=524 comm="apparmor_parser"
Jan 27 23:16:39 server kernel: [ 18.589428] audit: type=1400 audit(1674836193.175:4): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/ntpd" pid=519 comm="apparmor_parser"
Jan 27 23:16:39 server kernel: [ 18.589432] audit: type=1400 audit(1674836193.175:5): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/named" pid=527 comm="apparmor_parser"
Jan 27 23:16:39 server kernel: [ 18.621128] power_meter ACPI000D:00: Found ACPI power meter.
Jan 27 23:16:39 server kernel: [ 18.653899] audit: type=1400 audit(1674836193.175:6): apparmor="STATUS" operation="profile_load" profile="unconfined" name="syslog-ng" pid=522 comm="apparmor_parser"
Jan 27 23:16:39 server kernel: [ 18.687945] power_meter ACPI000D:00: hwmon_device_register() is deprecated. Please convert the driver to use hwmon_device_register_with_info().
Jan 27 23:16:39 server kernel: [ 18.702315] audit: type=1400 audit(1674836193.175:7): apparmor="STATUS" operation="profile_load" profile="unconfined" name="identd" pid=520 comm="apparmor_parser"
Jan 27 23:16:39 server kernel: [ 18.801736] audit: type=1400 audit(1674836193.175:8): apparmor="STATUS" operation="profile_load" profile="unconfined" name="smbldap-useradd" pid=525 comm="apparmor_parser"
Jan 27 23:16:39 server kernel: [ 18.801737] audit: type=1400 audit(1674836193.175:9): apparmor="STATUS" operation="profile_load" profile="unconfined" name="smbldap-useradd///etc/init.d/nscd" pid=525 comm="apparmor_parser"
Jan 27 23:16:39 server kernel: [ 18.801738] audit: type=1400 audit(1674836193.179:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="klogd" pid=532 comm="apparmor_parser"
Jan 27 23:16:39 server kernel: [ 18.801739] audit: type=1400 audit(1674836193.179:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ping" pid=531 comm="apparmor_parser"
Jan 27 23:16:39 server kernel: [ 19.453768] IPv6: ADDRCONF(NETDEV_UP): enp1s0f0: link is not ready
Jan 27 23:16:39 server kernel: [ 22.787886] igb 0000:01:00.0 enp1s0f0: igb: enp1s0f0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: RX
Jan 27 23:16:39 server kernel: [ 23.348031] IPv6: ADDRCONF(NETDEV_CHANGE): enp1s0f0: link becomes ready
Jan 27 23:16:39 server rsyslogd: imuxsock: Acquired UNIX socket '/run/systemd/journal/syslog' (fd 3) from systemd. [v8.1901.0]
Jan 27 23:16:39 server rsyslogd: [origin software="rsyslogd" swVersion="8.1901.0" x-pid="797" x-info="The rocket-fast Syslog Server - rsyslog"] start
Jan 28 00:00:00 server rsyslogd: [origin software="rsyslogd" swVersion="8.1901.0" x-pid="797" x-info="The rocket-fast Syslog Server - rsyslog"] rsyslogd was HUPed
Jan 28 03:47:57 server kernel: [16302.216472] conntrack: generic helper won't handle protocol 47. Please consider loading the specific helper module.
 
That is the case with CentOS 7, at least. I'll spin up a test instance to conduct the test if I can find some free time later and no one else responded.

Additionally, confirm that your domain has DNS enabled.
 
Back
Top