• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question DNS Template Question

ItsDan

New Pleskian
I'm curious if there's something better we could be doing. Recently we had an issue where emails weren't going to the externally hosted email providers for domains on our server. We realized it was user error mostly, someone here hadn't been turning off mail service for the domains so we assume it was being delivered locally, or trying to.

We turned that off but still had issues and realized there were DNS entries including MX servers pointing back to the server. I realize those came from the DNS template, which I've disabled. This seems to have replaced the dns template with a ns1.domain.com and ns2.domain.com template.

We always use external DNS servers, usually with the domain registrar, so those are never the name servers. I guess I'm curious if there's a way to tell plesk to just query a public dns and stop trying to use any local settings, including nameservers which wont' exist.

Thanks for your time :)
 
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