• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

does the plesk support people look at these?

D

dellis203

Guest
Just wondering cause everytime I look here there is no support personnal replying. that is not a good way of doing business and supporting your customers.
 
do we even need to ask ?? it seems like they only visit once in 3 or 4 months even then no proper rectification for anything
 
This is a user to user support forum. Read the text at the forum front page.
The SWsoft Online Forum has been open to allow our customers to assist each other with questions regarding the use of PSA and Plesk software. Although it is monitored by the SWsoft staff it is not our intent to address support requests from within the forum. Any support requests should be submitted through our Online Support Form.

If you have questions then I suggest that you check kb.swsoft.com for answer, witch is very good, or you can ask other users in the forum, or submit a support ticket to the SWsoft staff.
 
Just compare this with cPanel or Helm forums, there is an awesome difference.
 
Back
Top