• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Domain suspended in PSA, but subscription is fine.

WesleyG

New Pleskian
I have an issue where I try to click on the mail tab logged in as a client and I get "Access Denied".

The subscription is active and in the psa the status under domains is 0, but 1 of the child domains under the subscription status is 2.

I tried updating the status to 0 on the child domain and then suspending the subscription and then unsuspending the subscription, but when trying to suspend the subscription I get "Internal Error". The worst error of all because it doesn't tell you anything.

I then tried unsuspending the domain that had the status of 2 through cli and I get:
"%plesk_cli%\domain.exe" --on domain.tld
An error occurred during turning domain on/off: The domain is suspended because the subscription is still suspended.

Thank you in advance.
 
What is your version of Plesk? As far as I remember it was fixed long time ago for earlier 10.x versions.
 
Back
Top