EMail Logins are not working after a disaster Recovery

[Evilmachine]

TOday i had to restore a whole Server using this kb

http://kb.parallels.com/en/112699

Everything works fine except a few things.

One thing is that the email passwords are not properly working (they are not the same as before).

So i got the following errors for example:

Sep 9 22:29:21 genf199 courier-imaps: Connection, ip=[::ffff:109.44.3.98]
Sep 9 22:29:21 genf199 courier-authdaemon: received auth request, service=imap, authtype=login
Sep 9 22:29:21 genf199 courier-authdaemon: authpsa: trying this module
Sep 9 22:29:21 genf199 courier-authdaemon: authpsa: authentication request with service='imap' authtype='login' authdata='XXX@XXX.de.Blabliblupp.'
Sep 9 22:29:21 genf199 courier-authdaemon: authpsa: auth_psa_common(user='XXX@XXX.de', pass='Blabliblupp')
Sep 9 22:29:21 genf199 courier-authdaemon: authpsa: password for 'XXX@XXX.de' is plain ')3^......./.I.3.'
Sep 9 22:29:21 genf199 courier-authdaemon: authpsa: password for account 'XXX@XXX.de' is wrong
Sep 9 22:29:21 genf199 courier-authdaemon: authpsa: sysusername=popuser, sysuserid=110, sysgroupid=31, homedir=<null>, address=<null>, fullname=<null>, maildir=<null>, quota=<null>, options=<null>
Sep 9 22:29:21 genf199 courier-authdaemon: authpsa: clearpasswd=<null>, passwd=<null>
Sep 9 22:29:21 genf199 courier-authdaemon: authpsa: TEMPFAIL - no more modules will be tried
Sep 9 22:29:21 genf199 courier-imaps: LOGIN FAILED, method=PLAIN, ip=[::ffff:109.44.3.98]

As you can see the password in plain is not the same as before.

So what can i do?

 

[Nikolay.]

Have you run step 13 from the KB?

 

[abdi]

If step 13 fails as quoted by Nikolay above, then a password reset from your control panel would be the left option ...

 

[Evilmachine]

No step 13 worked.

Mail_auth_dump first failed but after changed two passwords it ran through

 

[abdi]

Great to hear that!

 

[Evilmachine]

This was before the post.

Its still not wroking

 

[abdi]

Am sorry I am confused! I thought you said it worked ...So the passwords are not working?

 

[Evilmachine]

Yeah thats the point

The command worked BUT the passwords are not.

 

[abdi]

Have the passwords failed even with my recommendation above? Ie, manually reseting the respective mailbox passwords from your plesk control panel ...That is the only option you have left and usually works ..

 

[Evilmachine]

Yeah that is working for the ones i can acess.

But at some subscriptions i got the apsc access denied error from the other thread.

 

[Evilmachine]

Is there any way to set the password in the commandline for an account??

 

[abdi]

Yes there's ..See command below for details

/usr/local/psa/bin/mail --help