Resolved Error: Failed to update the ModSecurity rule set

[Sysop]

When I go into: Home > Tools & Settings > Web Application Firewall I get the following error:

Error: Failed to update the ModSecurity rule set: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <support@atomicorp.com>" not changed
gpg: Total number processed: 1
gpg: unchanged: 1
gpg: Signature made Fri Aug 25 17:33:21 2017 CEST using RSA key ID 4520AFA9
gpg: BAD signature from "Atomicorp (Atomicorp Official Signing Key) <support@atomicorp.com>"
Command '['gpg', '--homedir', '/var/lib/plesk/modsec/.gnupg', '--verify', '/tmp/tmpyYW82Y/aum.asc']' returned non-zero exit status 1
Unable to download tortix rule set

I found this: Failed to update the ModSecurity rule set: Authorization failed attempting to download an update, although I don't have a license as I'm using the free Atomic Basic ModSecurity — please advise.

 

[Oliver Marugg]

Same here.

Error: Failed to update the ModSecurity rule set: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <support@atomicorp.com>" not changed
gpg: Total number processed: 1
gpg: unchanged: 1
gpg: assuming signed data in `/tmp/tmpSJiDjN/aum'
gpg: Signature made Mon Oct 16 23:29:00 2017 CEST using RSA key ID 4520AFA9
gpg: BAD signature from "Atomicorp (Atomicorp Official Signing Key) <support@atomicorp.com>"
Command '['gpg', '--homedir', '/var/lib/plesk/modsec/.gnupg', '--verify', '/tmp/tmpSJiDjN/aum.asc']' returned non-zero exit status 1
Unable to download tortix rule set

Then I tried to switch to OWASP and back to Mod Security:

Failed to install the ModSecurity rule set: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <support@atomicorp.com>" not changed gpg: Total number processed: 1 gpg: unchanged: 1 gpg: assuming signed data in `/tmp/tmpSu68B4/aum' gpg: Signature made Mon Oct 16 23:29:00 2017 CEST using RSA key ID 4520AFA9 gpg: BAD signature from "Atomicorp (Atomicorp Official Signing Key) <support@atomicorp.com>" Command '['gpg', '--homedir', '/var/lib/plesk/modsec/.gnupg', '--verify', '/tmp/tmpSu68B4/aum.asc']' returned non-zero exit status 1 Unable to download tortix rule set

 

[UFHH01]

Hi @Sysop and @Oliver Marugg,

did you already used the powerfull SEARCH option of this forum?

=> Search Results for Query: "Unable to download tortix rule set" | Plesk Forum​

 

[Oliver Marugg]

Hi @UFHH01
Yes, I did. I reinstalled the component via WebGui and waited for a day. Today I removed the component via shell. Just watching what happens, then I'll try this #1

 

[UFHH01]

Hi Oliver Marugg,

pls. don't forget to CHECK for leftovers, after you DE-installed ModSecurity. Only if you are sure, that there are no leftovers, you would continue to RE-install the extension.

 

[Sysop]

The following article seemed to have resolved the issue for me:

ModSecurity failed to update rule set: modsecurity_ctl failed: HTTP Error 403: Forbidden

The recommend changes to the following file were already present, so simple backing it up and then removing it seemed to have resolved the issue as far as I can tell:

/usr/local/psa/lib/modules/python/pylib-modsec-atomic/plesk_atomic.py