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Issue Error: The backup you are trying to restore was created in an unsupported Plesk version and cannot be restored. Use the Plesk Migrator extension to tr

M

Mike99

Basic Pleskian
Hi, in Backup Manager, I get this error after clicking on any backup:

Error:
Click to expand...
The backup you are trying to restore was created in an unsupported Plesk version and cannot be restored. Use the Plesk Migrator extension to transfer your data from old Plesk versions.
Click to expand...

Funny thing is that if I wait a few seconds and reload the same page example.com:8443/admin/backup/restore/?type=ftp&dumpId=backup_2004040128.tar in browser with F5, it starts working.

I found a support thread [FIXED BUG] Unable to restore backup: The backup you are trying to restore was created in an unsupported version of Plesk and can not be recovered but it seems to be a different problem.

This problem started two weeks ago, I deleted all my backups and waited for a few days, because I wanted to eliminate the latest Plesk update, but the problem prevails. Any solutions? Do you have the same problem?

OSUbuntu 16.04.6 LTS
ProductPlesk Obsidian
Version 18.0.25 Update #2, last updated on Mar 31, 2020 05:40 PM
 
Last edited:
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