Resolved Error update Plesk Obsidian 18.0.28 to 18.0.42

[elrajuela]

Hello everyone,

I have a problem when I try to update plesk Obsidian 18.0.42 from plask planel and also from ssh.

When I click update from the plesk panel I get the following error:

Unable to obtain the required version of Plesk Installer: The required version '3.42.0' was not found on the server.
This could happen because of configuration error at the installation source.
Version is not specified. Error in Version.cpp.

I tried it by ssh with the command :

plesk installer --select-release-latest --upgrade-installed-components

Current version:
- Plesk Obsidian 18.0.42
- OS Debian 10.11
Update to: Plesk Obsidian 18.0.42

Can you help me to solve it?
Thanks

 

[IgorG]

What if you try:

# plesk installer upgrade plesk 18.0.42

 

[elrajuela]

I get the same error

 

[IgorG]

libssl.so.1.1 is required for Plesk installer:

# ldd /var/cache/parallels_installer/installer
    linux-vdso.so.1 (0x00007ffcec3af000)
    libssl.so.1.1 => /lib/x86_64-linux-gnu/libssl.so.1.1 (0x00007fa5d73f6000)

Looks like you have an uncompleted dist-upgrade?

 

[elrajuela]

Lo último que actualicé fue Debian de la versión 8 a la 10.
¿Cómo podría solucionarlo?
¡¡¡¡Gracias!!!!

 

[IgorG]

Make sure that libssl package is installed on your Debian and file /usr/lib/x86_64-linux-gnu/libssl.so.1.1 exist.
Install it with apt if necessary.

 

[IgorG]

Lo último que actualicé fue Debian de la versión 8 a la 10.
¿Cómo podría solucionarlo?
¡¡¡¡Gracias!!!!

and please use English - the default language of this forum. Thanks.

 

[elrajuela]

I am following the instructions but there is no way to install libssl.
Could you provide me with a command to install the library?

 

[Oper]

I am following the instructions but there is no way to install libssl.
Could you provide me with a command to install the library?

1. Update the package index: sudo apt update
2. Install libssl1.1 deb package: sudo apt install libssl1.1

 

[elrajuela]

Thanks for everything. I had to reinstall the entire server. Greetings