Error upgrade from Plesk 11.5

[ManuelG2k]

Hello,
I try to upgrade from Plesk 11.5.30 to 12.0.18, but receive this error:

ERROR: Unable to resolve components request mode changeset due to inter-component dependencies. You possibly need to remove some of the conflicting components. Check '/var/log/plesk/install/autoinstaller3.log' for more details.
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.

On autoinstaller3.log, this is last rows:

Package psa-fileserver with version '12.0.18-ubuntu12.04.build1200140606.15' is available from apt
Package samba with version '2:3.6.3-2ubuntu2.11' is available from apt
Package samba-common-bin with version '2:3.6.3-2ubuntu2.11' is available from apt
Component plesk/psa-fileserver: mode upgrade, installed_buildtime=0, available_buildtime=0
Component plesk/sshterm: mode upgrade, installed_buildtime=0, available_buildtime=0
Package psa-watchdog with version '12.0.18-ubuntu12.04.build1200140707.14' is available from apt
Component plesk/watchdog: mode upgrade, installed_buildtime=0, available_buildtime=0
Package cloudflare-servershield with version '1.3-1.ubuntu12.04.14060518' is available from apt
Component plesk/cloudflare: mode install, installed_buildtime=0, available_buildtime=0
Warning: found inter-component dependencies conflict between 'msmtp' (will be installed: 1, request = REQ_INSTALL) and 'courier' (will be installed: 1, request = REQ_INSTALL) while trying to resolve REQ_INSTALL of component 'web-hosting' and 16 more change(s)
Execute command /opt/psa/admin/bin/send-error-report install
FileFetcher: get file (~empty)/PSA_12.0.18/plesk-12.0.18-ubt12.04-x86_64.inf3
FileFetcher: get file (~empty)/SITEBUILDER_12.0.6/sitebuilder-12.0.6-deball-all.inf3
FileFetcher: get file (~empty)/BILLING_12.0.18/billing-12.0.18-deball-all.inf3
FileFetcher: get file (~empty)/NGINX_1.6.0/nginx-1.6.0-ubt12.04-x86_64.inf3
Synchronizing the Debian APT package index files...
Error: Unable to resolve components request mode changeset due to inter-component dependencies. You possibly need to remove some of the conflicting components. Check '/var/log/plesk/install/autoinstaller3.log' for more details.
Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.



I have Ubuntu Server 12.04.4 LTS 64bit.


Tnx
Manuel

 

[IgorG]

The error occurred due to dependencies conflict between msmtp and courier.
In order to complete upgrade, I would advise you to uninstall msmtp package and then run upgrade again. Further if you wish you can install msmtp after successful upgrade.