Execution failed. Command: autoinstaller

[jcgalvez]

Hello,

This is to inform what happened today April 13, 2015, while plesk was trying to update automatically (as per the normal preference settings) but suddenly gave this error

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 17%..26%..37%..47%..57%..78%..88%..100% was finished.
File downloading sitebuilder.inf3: 22%..35%..48%..60%..73%..86%..100% was finished.
File downloading sso.inf3: 10%..23%..37%..50%..64%..77%..91%..100% was finished.
File downloading setemplates.inf3: 19%..43%..68%..93%..100% was finished.
File downloading pp-sitebuilder.inf3: 10%..20%..31%..40%..50%..61%..71%..80%..90%..100% was finished.
File downloading billing.inf3: 11%..21%..31%..40%..50%..60%..70%..80%..91%..100% was finished.
File downloading mysql.inf3: 31%..72%..100% was finished.
File downloading apache.inf3: 46%..100% was finished.
File downloading nginx.inf3: 13%..20%..35%..42%..57%..64%..72%..86%..94%..100% was finished.
File downloading php56.inf3: 32%..73%..100% was finished.
File downloading php55.inf3: 31%..72%..100% was finished.
File downloading php54.inf3: 31%..72%..100% was finished.
File downloading php53.inf3: 31%..70%..100% was finished.
File downloading php52.inf3: 30%..69%..100% was finished.
Checking for installed packages...
rpmdb: Thread/process 28378/139820674185120 failed: Thread died in Berkeley DB library
error: db3 error(-30974) from dbenv->failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db3 - (-30974)
error: cannot open Packages database in /var/lib/rpm
rpmdb: Thread/process 28378/139820674185120 failed: Thread died in Berkeley DB library
error: db3 error(-30974) from dbenv->failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages database in /var/lib/rpm

ERROR: Currently installed version of product with ID 'plesk' is not available from download site anymore.
Please upgrade to the next available product version to receive software updates.

Seems like the RPM got damaged, but I already fixed that part, now when I put "install" I'm geting the following

Installation started in background

Getting bootstrapper packages to installation list:
Following bootstrapper packages will be installed: (empty)
----------------
Getting packages to installation list:
Following packages will be installed: (empty)
----------------
Loaded plugins: fastestmirror


Patch for plesk 12.0.18 will not be installed since it is already applied.
Error: You already have the latest version of product(s) and all selected components
installed. Installation will not continue.


HOWEVER the "mail" and mail server configuration no longer shows in "tools & settings"

Please help!!!

Javier

 

[IgorG]

rpmdb: Thread/process 28378/139820674185120 failed: Thread died in Berkeley DB library
error: db3 error(-30974) from dbenv->failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db3 - (-30974)
error: cannot open Packages database in /var/lib/rpm
rpmdb: Thread/process 28378/139820674185120 failed: Thread died in Berkeley DB library
error: db3 error(-30974) from dbenv->failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages database in /var/lib/rpm

You have broken rpm base. Try to fix it with

# rm -rf /var/lib/rpm/__*
# rpm --rebuilddb