Failed domain creation: Unable to update domain data: Failed mail post-configuration:

[crucialx]

We are unable to create any new domain from the plesk control panel. It returns with the error

Failed domain creation: Unable to update domain data: Failed mail post-configuration: Can't create mail domain servie: mailManager->addDomain() failed: mailmng failed: Empty error message from utility.
---------------------- Debug Info -------------------------------
0: htdocs\domains\create_domain.php:160

Also, we are unable to perform many of the mail functions such as creating redirects etc. It gives the error

Error: Unable to activate/deactivate mail redirect: mailmng failed: MEAOPO.Mailbox.GetMailbox failed

Has anyone encountered this error earlier? Any advices please ..

Thanks in advance

 

[Nataliya Zagr]

Hello,

Please, check that you are using the mail server that is supported by Parallels Plesk Panel (PP). The list of supported mail servers can be found at the following link:

http://download1.parallels.com/Plesk/Plesk8.6/Windows/8.6.0/plesk_8.6.0_build080722.15.htm

Also I have found the similar issue that is described at the following knowledge base article:

http://kb.odin.com/en/1795

Thank you

 

[crucialx]

We are using plesk 8.6.

When we create a new account in plesk, it is getting created in mail enable. But not in plesk.

Please help us to fix this issue.

 

[crucialx]

Failed domain creation: Unable to update domain data: Failed mail post-configuration: Can't create mail domain servie: mailManager->addDomain() failed: mailmng failed: Empty error message from utility.
---------------------- Debug Info -------------------------------
0: htdocs\domains\create_domain.php:160


Any for the above error??

Please anyone help us to solve this issue. Can not create any new domain from plesk. When we add domain, it is getting created in Mailenable at the backend. But plesk is giving the above error.

 

[Satoriya]

Try to run
> cd %plesk_bin%
> mchk --fix --all

to update mail settings according to Plesk database.

 

[aashua]

These command only work some time but not a proper solution with Plesk 9.5.4

 

[abdi]

Please try instructions here and see if they help. Also let me know if the problem is resolved or I continue helping you out...

http://kb.parallels.com/7014
http://kb.parallels.com/en/977

 

[tong c]

This error occurs because the entry for mydomain.com is already present in
the Mail Enable Administrator at MailEnable.msc(this can be searched in your server)>MailEnable
Management>Messaging Manager>PostOffices>. I checked the mailbox at
this location to make sure it was empty and then I deleted the entry.