• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Failed to update Plesk

Sergey K.

Basic Pleskian
CentOS Linux 8.5.2111, Plesk Obsidian Version 18.0.41, last updated on Jan 26, 2022

I've got Plesk update error message and it told me to contact support :
Dear support team, what should I do after that?
According to this answer - should I do the same ?


Failed to update Plesk. To solve this problem, you can send the update log to Plesk support. View the update log from Mar 3, 2022. Copy the log to your computer before you close this message.
========
Downloading file pool/PSA_18.0.41_8197/examiners/php_launcher.sh: 100% was finished.
Start downloading 1 files of unknown size and 0 delta RPMs
Download CentOS Linux 8 - AppStream 38B [total 0/unknown B 1/1 files]
dnf.exceptions.RepoError: Failed to download metadata for repo 'appstream': Cannot prepare internal mirrorlist: No URLs in mirrorlist

ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Visit https://support.plesk.com/ to search for a solution.
 

Attachments

  • bad-plesk-update.png
    bad-plesk-update.png
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According to this document - Software Requirements for Plesk Obsidian
Plesk Obsidian for Linux can run on the following operating systems:
CentOS 8.x 64-bit

I've got - CentOS Linux 8.5.2111

So. this is ver 8.x - what's wrong in this case to update Plesk ?

Where can I find exactly compatible list of version for the current version of Plesk Obsidian Version 18.0.41, last updated on Jan 26, 2022

Could you explain in details please?
 
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