File Tab Problem in Panel

[alirazakhalid60]

Hello Guys,

I am new here and this is my first post if posted wrong my apologizes. I am facing the problem about the File Tab in the parallels plesk 11.5 when i click the file tab i am getting this error which is shown below.

Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied

Message filemng: opendir failed: Permission denied System error 13: Permission denied
File Agent.php
Line 212
Type PleskUtilException

You can also see the picture in the attachment. I have fallow all the steps which is stated in this link http://kb.parallels.com/en/1528 but couldn't get properly.

Does anyone here to tell how can i resolve this issue as soon as possible because my clients are facing problem.

Regard Ali.

 

[alirazakhalid60]

Is anyone here to tell me ? I need to resolve this issue ASAP. My clients can't upload anything and can't use the FTP too

Regard.

 

[Shanats]

Do you have root access to the server via ssh?

If you do, i suggest you take a look at your log files using tail -f while reproducing the error to see if you can see which file is it that is giving permission issue.

Is anyone here to tell me ? I need to resolve this issue ASAP. My clients can't upload anything and can't use the FTP too

Regard.

 

[InderS]

Hello,

Can you please try to setup the 755 permission to your domain directory and check it again

chmod 755 /var/www/vhosts/DOMIAN_NAME
chmod 755 /var/www/vhosts/DOMIAN_NAME/httpdocs

 

[Shanats]

This might help as well http://kb.parallels.com/113989

If the issue is only regarding a specific domain, then i would suggest trying InderS suggestion.

 

[alirazakhalid60]

Do you have root access to the server via ssh?

If you do, i suggest you take a look at your log files using tail -f while reproducing the error to see if you can see which file is it that is giving permission issue.

Yeah i have access to server via ssh let me try.

 

[alirazakhalid60]

Hello,

Can you please try to setup the 755 permission to your domain directory and check it again

chmod 755 /var/www/vhosts/DOMIAN_NAME
chmod 755 /var/www/vhosts/DOMIAN_NAME/httpdocs

I have done this 100 times and after that i have restart the whole server and getting same error

 

[Shanats]

Is the issue on one specific domain or all domains? also did you try the kb i posted earlier?

 

[alirazakhalid60]

Is the issue on one specific domain or all domains? also did you try the kb i posted earlier?

I am doing this that you have told me in your first thread trail -f after that i am getting this message

tail: warning: follwoing stanadard input indefinitely is ineffective

And now still waiting nothing is happening.

Let me tell you the whole story lol i was on old VPS server now i have dedicated server in which i have made the VPS server after that i have migrate the whole old VPS server to my newly VPS server the plesk panel was 11.0.9 and now I am using the latest version of the panel which is 11.5.30 after everything is setup the old domains file manager is working perfectly fine but when i have added the new domain then i am getting this error obviously the coming new domains will also effective is this problem will not resolve right now i am getting error with the new domain which is added in the panel. you get my point. i need to resolve this issue because i can't access the file manager and can't access the FTP too

 

[alirazakhalid60]

Errors

This might help as well http://kb.parallels.com/113989

If the issue is only regarding a specific domain, then i would suggest trying InderS suggestion.

I have tried this too when i run these two command which is stated below

# for p in $(rpm -qa); do rpm --setugids $p; done
# for p in $(rpm -qa); do rpm --setperms $p; done

I am getting this erros its alot i can't paste here but i have attach the text file please have a look it.
View attachment errors.txt

 

[alirazakhalid60]

Now it's working fine i have installed the panel from strach in future if someone happen the main thing is happen is with the yum repository before installation of panel you have to update the yum repository after the installation of parallels plesk panel you have to update the yum repository again it will change the domain permissions.

Regard