Issue Forwarding Mail to MSN

[KrazyBob]

I have gone through Support and they took a quick look and changed our server from a closed mail server to a SMTP relay and time-out. We have a user on our new Onyx 17.5 that gets an error 550 Relaying denied. He is trying to forward to send to Earthlink and others. I've read many things about SRS this, SRS that, SPF records this and that -- I can send and receive directly with this user using the same domain and even Gmail. But he is getting quite upset that he cannot send mail off domain. I have used server defaults.

Any thoughts?

I’m not able to send email from BP email address. Keep getting this error message:

Your message did not reach some or all of the intended recipients.

Subject: RE: Music

Sent: 2/1/2018 9:46 AM


The following recipient(s) cannot be reached:


'<someone>' on 2/1/2018 9:46 AM

Server error: '550 5.1.1 <someone@earthlink.net> relaying not allowed'

 

[KrazyBob]

I have been checking further. I checked the maillog after sending a test message from the users account (I have my own test account) and a message to Hotmail still has not arrived. I checked the maillog and it tells me that it is in the queue. I check the queue and it is empty. ???

[root@clss01 log]# tail -f maillog | grep hotmail
^C
[root@clss01 log]# cat maillog | grep hotmail
Feb 3 10:14:24 clss01 qmail-queue[26970]: scan: the message(drweb.tmp.2GaSdQ) sent by user@domain.com to user@hotmail.com is passed
Feb 3 10:14:26 clss01 postfix/smtp[26972]: 608B6201C27: to=<user@hotmail.com>, relay=hotmail-com.olc.protection.outlook.com[104.47.4.33]:25, delay=2.4, delays=0.62/0.01/0.78/0.97, dsn=2.6.0, status=sent (250 2.6.0 <2759EB2DE9EE45F2A5500E578B16215D@delllaptop> [InternalId=53751515745447, Hostname=AM5EUR02HT178.eop-EUR02.prod.protection.outlook.com] 6596 bytes in 0.216, 29.788 KB/sec Queued mail for delivery)