Issue FTP access

[klockstone]

My VPS provider (123-reg) has updated me to 12.5 - and after some discussion I find I do not have FTP access to my raw web logs.

I have invested a lot of time and money in creating special analysis programs which has been lost - so Plesk is financially culpable.

How does Plesk plan to remedy the situation?

Keith.

 

[IgorG]

Could you please specify, what do you mean:

FTP access to my raw web logs.

On my test Plesk 12.5 server I see domain's web logs after FTP connection:

[root@ppu12-5 ~]# ftp ppu12-5.demo.pp.plesk.ru
Connected to ppu12-5.demo.pp.plesk.ru (127.0.0.1).
220 ProFTPD 1.3.5b Server (ProFTPD) [127.0.0.1]
Name (ppu12-5.demo.pp.plesk.ru:root): ib
331 Password required for ib
Password:
230 User ib logged in
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> cd logs
250 CWD command successful
ftp> dir
227 Entering Passive Mode (127,0,0,1,231,122).
150 Opening BINARY mode data connection for file list
-rw-r--r-- 2 root root 0 Oct 5 2015 access_log
-rw-r--r-- 2 root root 0 Oct 5 2015 access_ssl_log
-rw-r--r-- 2 root root 1540 Jun 14 04:34 error_log
-rw-r--r-- 2 root root 0 Oct 5 2015 proxy_access_log
-rw-r--r-- 2 root root 0 Oct 5 2015 proxy_access_ssl_log
-rw-r--r-- 2 root root 0 Oct 5 2015 proxy_error_log
226 Transfer complete
ftp>

 

[klockstone]

Looking at 1 of the sites on my server, bucklandcourt.com:

I have always used FTP to access my log files. The FTP root is:
/var/www/vhosts/bucklandcourt.com/ - so I put the html stuff in:
/var/www/vhosts/bucklandcourt.com/httpdocs/ and see what I thought
to be log activity in:
/var/www/vhosts/bucklandcourt.com/logs/
However this is not the complete set of data I expect to see and other sites on the server have less data still.

However my support at 123-reg now tell me that the logs are at:
/var/www/vhosts/system/bucklandcourt.com/logs/
which I have no FTP access to.

So how do I get FP access to
/var/www/vhosts/system/bucklandcourt.com/logs/ ?

Keith.

 

[IgorG]

However my support at 123-reg now tell me that the logs are at:
/var/www/vhosts/system/bucklandcourt.com/logs/
which I have no FTP access to.

So how do I get FP access to
/var/www/vhosts/system/bucklandcourt.com/logs/ ?

Why have you no FTP access? Have you tried to use my sample above?

 

[klockstone]

Hi Igor,

I have very little experience of Linux so I use AceFTP from my Windows laptop. Although I can use Putty to access the root, AceFTP cannot access root with the same password. As I access my web logs several times a day, I don't want to have to type in numerous Linux commands instead of the few mouse clicks I'm used to.

AceFTP tries to access the URL on port 21 with root and password as you would expect but fails.

123-reg support have suggested symlinking the log directories - is this a possibility?

Keith.

 

[UFHH01]

Hi klockstone,

it is NOT recommended to use FTP - login for root. Instead, pls. consider to use SFTP. A nice ( free ) windows software would be for example: WinSCP ( Download possible at: https://winscp.net/eng/download.php ), which will ( positive ) surprise you, I think.

 

[klockstone]

Hi,

I eventually got round the problem by running a cron job every 15 minutes that copies the log directories to where I have FTP access - messy but it works.

Now on to the next problem - why one of the log rotate setups is fouled up.

Keith.

'If the software works, it's not got enough features'.