FTP Error: 550 Access is denied

[GLannom]

I just setup a new server with godaddy using your software. I have setup the domain and FTP account. When I try to FTP into the site, it logs in fine, but when I try to upload a file, it gives me 550 Access is denied error. Is there some type of permissions that I have not set right? It also does not show any of the folders in the root directory when I log in, so it seems to me that I have incorrect permissions set, but I can't find where to edit them any more...it seems to me that the account has full access. Any suggestions?

Thanks!

George Lannom

 

[steves@]

Hi George,

at the moment i just found an article about that iussue in the swsoft knowledge base docu:

http://kb.swsoft.com/en/177

Make sure that you are within httpdocs, httpsdocs, or cgi-bin directories. It is not possible to upload files into the domain's root directory. Also check permissions/ownership for these directories. It should be as follows:


# ls -ald anon_ftp cgi-bin httpdocs httpsdocs private
drwxr-x--- 5 psam psaserv 4096 Jul 1 10:26 anon_ftp
drwxr-x--- 2 psam psaserv 4096 Jul 1 10:26 cgi-bin
drwxr-x--- 5 psam psaserv 4096 Jul 1 11:17 httpdocs
drwxr-x--- 3 psam psaserv 4096 Jul 1 10:26 httpsdocs
drwx------ 2 psam root 4096 Jul 1 10:26 private

Greetings,

steve

 

[GLannom]

Ok, I think I found where I can change the permissions for FTP accounts, but on the page where I can edit them, it says "Info: You are not allowed to change permissions for this folder." Why would this be? I am logged into the admin account...is there something that needs to be unlocked perhaps?

Thanks!

George

 

[JackL]

You can change permissions only on files and folders bnelow httpdocs, on httpdocs you can change permissions directly from Explorer

John S.G.

 

[GLannom]

I'm not trying to change permissions on the files and folders, I'm trying to change the permissions for the FTP accounts...and when I try to do that, it says I'm not allowed to.

George

 

[GLannom]

But even still, how am I supposed to FTP to the root folder? Even when I try to create a directory within the root folder, and edit the permissions of that folder, and allow ftp accounts full access to that folder, I still get the same error when I try to actually upload a file. Any help is greatly appreciated....thanks,

George

 

[sergius]

Hello George,

I'm unsure I've understood you properly.
Plesk does not allow to write immediatly into domain home directory.
You may create files and folders in domain home subfolders only such as anon_ftp, cgi-bin, httpdocs, httpsdocs, private.

 

[Brian Casbeer]

FTP error

I am having the same trouble, my ftp account cant make changes in the httpdocs folder does anyone have any ideas?