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  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Help please! My website is not working

M

Mirandacorrea

New Pleskian
Hey everyone! I have a problem that I can't seem to fix. I added a new domain in my hosting, I linked my database with wordpress and everything seemed to be going fine, but everytime I try to open my website an error occurs (I'll include in this post a screenshot of what appears in my screen when I try to open my page, I'm from Argentina so it's in spanish, but it basically says "you can't access this site") I have watched a lot of tutorials and read a lot of forum answers but I just can't seem to figure out what's wrong. I have tried changing the user and password in my wp-config.php file but nothing changed. I think the problem is that there ir as error of connection with the database. Any help will be greatly appreciated!
 

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  • Captura de Pantalla 2021-06-16 a la(s) 10.48.50.png
    Captura de Pantalla 2021-06-16 a la(s) 10.48.50.png
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  • Captura de Pantalla 2021-06-16 a la(s) 12.04.26.png
    Captura de Pantalla 2021-06-16 a la(s) 12.04.26.png
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The first screenshot is about DNS misconfiguration: domain name is not linked to a site. You have to check that the domain name points to the Plesk server at domain name registrar.
 
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