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Horde 5.2.6 French characters issue

A

Armis

New Pleskian
Hi,

Plesk version 12.0.18
psa-imp-6.2.9-cos5.build1200150706.15
psa-horde-5.2.6-cos5.build1200150819.10


we currently have a issue with horde with french character not being correctly interpreted only on html mode

instead of displaying character like éèà
we see something like éà è in the body message

This is only happening with HTML mode like i said... it working correctly on TEXT mode message

We tried to remove / re-install Horde but didn't help

so im running out of idea

Thank you.
 
Last edited:
well the charters are displaying correctly in the message form...
the problem is when you receive the email like in outlook for example

i should have specify sorry..
 
Hello Armis,

If I understood you well, you are only seeing these mis-interpreted characters in Outlook for ONLY the emails sent using your Horde, is that correct?
 
yes,
OUTLOOK or whatever email client you use...
here 2 example of email sent from 2 different plesk server ( Horde )



<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"><html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="font-family:Arial;font-size:14px"><br>
éÃ&nbsp;è</body></html>


<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"><html><head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="font-family:Arial;font-size:14px"><p>éèà</p></body></html>


Obviously... the first Horde... doesn't correctly wrap the message content form
 
i also noticed some difference in the header of the message

Broken message has this :

User-Agent: Horde Application Framework 5
Content-Transfer-Encoding: 8bit

and the one correctly displaying characters has this :

User-Agent: Internet Messaging Program (IMP) H5 (6.2.1)
Content-Transfer-Encoding: 7bit

not sure if this is related but that’s the only difference i could find
 
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