• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Horde Email Problems

Noobie

New Pleskian
Three Horde Email problems.

1. I am having problems receiving emails with large attachments. When I go over a limit, the incoming email shows as blank or will not open. On my server the maximum size allowed is 100Mb. But Horde won't allow over about 2Mb. How do I increase the size allowed, other than on my server?

2. When I try to open an email in Firefox, about half the time the email won't open in a new web page. A dialog box comes up that says:

"The connection was reset. The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

I keep trying but same result. I found a temporary solution by checking the small box next to the message I want and then clicking on view messages. However this method allows you to see the message but does not allow you to reply to it.
Is this a Firefox or a Horde problem?

3. I delete unwanted emails on my desktop computer, which are then trashed permanently, not put in a trash file. However, later when I view my emails on my iPhone, all the trashed emails are still there. Why is that?

Thanks for your help.
 
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