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Resolved Horde Mail Error 404

Patrick.F.

New Pleskian
I have the problem that I since the last update of Plask no more my Horde Mail or
MailEnable only 404 errors indicate.

Before the update it has worked everything.

What I have already tried is:
Change settings of both webmail system.
Horde re-install via Plask.

This has not worked.

The content of the 404 errors I have already attached

My operating system is Windows Server 2012 R2 with Plesk Onyx 17.0.17 Update Nr. 10
 

Attachments

  • Fehler.zip
    191.4 KB · Views: 1
Hi Patrick.F.,

the first thing which you should think of in case of issues/errors/problems is the "Plesk repair utility" and afterwards you would try to remove and re-install a Plesk component, which doesn't work as expected.
In addition, you should investigate your issues with the help of your log - files:

Pls. read AND bookmark:

Plesk for Windows services logs and configuration files ( KB - article: 111 289 )

Plesk Repair Utility ( Plesk Onyx ( 17.0 ) - online documentation - Administrator's Guide )

Examples for possible commands to use :
Code:
plesk repair installation -y -v

or/and

plesk repair all -y -v

Code:
plesk installer --select-product-id plesk --select-release-current --remove-component horde

followed by

plesk installer --select-product-id plesk --select-release-current --install-component horde
 
I tried it as you suggested.

MailEnable (Webmail) is working again.
Horde Mail still has the same problem.
The log is empty from Horde.

Here is from Horde Mail Config.
 

Attachments

  • conf.zip
    1.6 KB · Views: 1
Hi Patrick.F.,

pls. create NEW webserver configuration files with the command:

Code:
"%plesk_cli%\repair.exe" --reconfigure-web-site -web-site-name YOUR-DOMAIN.COM

... and be sure, that the corresponding setting to use "horde" as webmail - software is defined for the

server - wide
service/hosting - plan - specific
subscription - plan - specific

... mail - settings over your Plesk Control Panel.

You have as well the choice to use the command line, as for example:
Code:
plesk bin mailserver.exe --update-webmail horde -state true
plesk bin service_plan.exe -u "YOUR-SERVICE-PLAN-NAME" -webmail horde
plesk bin subscription_settings.exe -u YOUR-DOMAIN.COM -webmail horde

Check it with the commands:

Code:
plesk bin service_plan.exe -i "YOUR-SERVICE-PLAN-NAME"
plesk bin subscription_settings.exe -i YOUR-DOMAIN.COM
... and post the output in case of resistent issues/errors/problems.​
 
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