Resolved how can i reset the resource usages in plesl for a customer?

[hamza-24]

Server operating system version

centOS 7

Plesk version and microupdate number

18.0.50

hey kindly guide me how to reset a user resource usage for example traffic usage. if I want to reset the traffic usage of a customer how can I do it?

 

[Peter Debik]

traffic: Traffic on Domain

The traffic utility serves to manage traffic usage statistics for domains. Using this utility, you can perform the fo...

docs.plesk.com

 

[hamza-24]

tried this but it doesnt get updated in plesk panel and one of my use rwho is overusing gets suspended after a day has passed.

 

[Peter Debik]

For your one user as a quick solution I suggest to customize his service plan to allow overuse of resources. Why a change in traffic statistics in the database is not reflected in the GUI I cannot say. The software takes the data from the same database, so if it is successfully updated in the database, the user interface will show the correct new values.

 

[hamza-24]

got it