• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question how to manually unlock mailbox after it reached outgoing limits?

P

Pavlo.UA

Basic Pleskian
Hi all !
Please help , how can I unlock an mailbox after it has been locked because reached outgoing limits.

Example.
I have an mailbox and a limit for it 50 messages per hours.
Mailbox was hacked and started SPAM as much as he can. Mailbox limits started and mailbox was locked for sending.
I found that server IP, make a firewall rule, it is blocked for some time. How can I unlock mailbox for sending from this moment?

I understood that mailbox will return in good state during current hour, but I have mailboxes which can't wait so long....
 
You can temporarily increase the outgoing mail limits for that domain to a higher value and then set them back to their original value after a couple of hours.
 
Hey Monty, thanks )) I did it right like you said. But I hope there is more controlled option. Does anybody know? If there is automatic block, this is a trigger and we have to have access to manually change it's state, in theory.
 
You must log in or register to reply here.

Similar threads

S
Issue Outgoing mail limit
Replies
1
Views
134
alvarezcruz
alvarezcruz
M
Issue Outgoing Mail Control is always 0
Replies
1
Views
371
MarketPC
M
nethubonline
Issue Failed to reset statistics for mail exceed limit
Replies
7
Views
10K
AlmaWalters
A
tkalfaoglu
Issue Outgoing mail limits problem
Replies
2
Views
2K
tkalfaoglu
tkalfaoglu
B
Question Queue emails after outgoing limit has been reached
Replies
4
Views
1K
BradGML
B
Back
Top